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Preface
Copyright
© Copyright NetBotz Inc. 2000 - 2005
Trademarks
BotzWare, NetBotz, and the NetBotz symbol are registered trademarks of NetBotz, Inc.
Other brand and product names are registered trademarks or trademarks of their respective holders.
Federal Communications Commission (FCC) Declaration of
Conformity Statement
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy. If it is not
installed and used in accordance with the instruction manual, it may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case users will be required to take whatever measures may be necessary to
correct the interference at their own expense.
U.S. Government Restricted Rights
Restricted rights legend. Use, duplication, or disclosure by the Government is subject to restrictions
as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause
at DFARS 252.227-7013 or subparagraphs (c) (1) and (2) of the Commercial Computer Software-
Restricted Rights clause at CFR 52.227-19, as applicable.
Certifications
CE
The appliance described in this publication, is CE certified.
FCC
Power - 5V @ 3Amps max; 3.3V @ 3Amps max
Jack - 4 Pin Power Din
Leakage Current - Less than 3.5 mA
Using Your Appliance i
Preface
VCCI
Cleaning
Use only a dry cloth to clean the appliance. To clean your appliance, gently wipe the surface of the
appliance with a dry cloth.
Misuse
Use your appliance ONLY in the manner specified. If the equipment is used in a manner not specified, the
protection provided by the equipment may be impaired. NetBotz is not responsible for misuse.
Improper Use of Audio/Video Recording Capabilities
Attention: THE EQUIPMENT CONTAINS, AND THE SOFTWARE
ENABLES, AUDIO/VISUAL AND RECORDING CAPABILITIES, THE
IMPROPER USE OF WHICH MAY SUBJECT YOU TO CIVIL AND
CRIMINAL PENALTIES. APPLICABLE LAWS REGARDING THE USE OF
SUCH CAPABILITIES VARY BETWEEN JURISDICTIONS AND MAY
REQUIRE AMONG OTHER THINGS EXPRESS WRITTEN CONSENT
FROM RECORDED SUBJECTS. YOU ARE SOLELY RESPONSIBLE FOR
INSURING STRICT COMPLIANCE WITH SUCH LAWS AND FOR STRICT
ADHERENCE TO ANY/ALL RIGHTS OF PRIVACY AND PERSONALTY.
USE OF THIS SOFTWARE FOR ILLEGAL SURVEILLANCE OR
MONITORING SHALL BE DEEMED UNAUTHORIZED USE IN
VIOLATION OF THE END USER SOFTWARE AGREEMENT AND RESULT
IN THE IMMEDIATE TERMINATION OF YOUR LICENSE RIGHTS
THEREUNDER.
Availability of Open Source Technologies
This product includes technologies that are governed by the GNU Public License. The GPL source code
contained in our products is available for free download from:
http://support.netbotz.com/gpl
ii Using Your Appliance
Contents
Preface...............................................................................i
What’s New? ....................................................................1
BotzWare Version 2.5 Features..................................................................................1
BotzWare Version 2.41 Features................................................................................1
BotzWare Version 2.4 Features..................................................................................1
BotzWare Version 2.3 Features..................................................................................2
BotzWare Version 2.2.2 Features...............................................................................3
BotzWare Version 2.2 Features..................................................................................4
BotzWare Version 2.1.3 Features...............................................................................4
BotzWare Version 2.1.2 Features...............................................................................5
BotzWare Version 2.1.1 Features...............................................................................5
BotzWare Version 2.1 Features..................................................................................5
About the Interfaces........................................................7
The Basic View...........................................................................................................7
Basic View System Requirements.........................................................................7
The Advanced View....................................................................................................7
Advanced View System Requirements.................................................................8
Appliance SSL Support...............................................................................................8
About the Basic View ....................................................11
Accessing the Basic View.........................................................................................11
Basic View Panes Accessible by Privilege Set....................................................12
Interface Navigation..................................................................................................12
Using the Basic View on Your PDA..........................................................................13
Using the Simplified Basic View..........................................................................14
Basic View: Monitoring Appliances.............................17
Viewing Sensor Readings...................................................................................17
Viewing Camera Images.....................................................................................18
Viewing Alerts......................................................................................................18
Viewing Maps......................................................................................................19
Viewing Graphs...................................................................................................20
Triggering Relay Outputs.....................................................................................21
Using Your Appliance iii
Basic View: Configuring Appliances ...........................23
Configuring the Appliance...................................................................................23
Configuring Camera Pod 120s and Integrated Cameras....................................23
Configuring CCTV Adapter Pod 120s..................................................................23
Configuring Sensor Pod 120s..............................................................................23
Configuring Integrated Sensor Pods (NetBotz 320/420 Only).............................24
Configuring 4-20mA Sensor Pods.......................................................................24
Configuring Output Relay Pod 120s....................................................................25
Configuring Power Control Pods.........................................................................25
Configuring Serial and RS232-Based Sensors...................................................27
About the Advanced View.............................................29
Adding Appliances....................................................................................................30
Accessing and Logging Into the Appliance Using the Advanced View.....................30
Advanced View Panes Accessible by Privilege Set............................................31
Interface Navigation..................................................................................................31
The Navigation Pane...........................................................................................31
The Sensor Data Pane........................................................................................32
The Action/Information Pane...............................................................................33
Advanced View Menus.............................................................................................34
Using NetBotz Central Post-Only Mode..............................................................34
Editing Client Preferences........................................................................................35
Appearance Preferences.....................................................................................35
General Preferences...........................................................................................36
Network Preferences...........................................................................................37
Performing Configuration Tasks...............................................................................37
Pod and Alert Settings Tasks..............................................................................37
Appliance Settings Tasks....................................................................................40
Advanced View: Monitoring Appliances .....................43
Viewing Camera Images...........................................................................................43
Image Zooming....................................................................................................45
Recording Camera Images..................................................................................45
Viewing Alerts...........................................................................................................47
Saving Picture Sequences to Your System.........................................................49
Viewing Maps............................................................................................................50
Creating and Editing Maps..................................................................................51
Viewing Graphs.........................................................................................................51
Advanced View: Configuring the Appliance ...............55
Pod and Alert Settings Tasks..............................................................................55
Appliance Settings Tasks....................................................................................57
iv Using Your Appliance
Advanced View: Configuring Pods and Alerts........... 59
Alert Actions............................................................................................................. 59
Pre-configured Alert Actions............................................................................... 59
Available Alert Notification Methods.................................................................... 60
Creating Alert Actions......................................................................................... 61
Alert Profile............................................................................................................... 62
The Default Alert Profile...................................................................................... 63
Creating an Alert Profile...................................................................................... 63
Creating an Alert Sequence................................................................................ 64
Globally Disabling Alert Notifications.................................................................. 65
Camera Pods........................................................................................................... 66
Settings............................................................................................................... 67
Capture Settings................................................................................................. 69
Masking Settings................................................................................................. 72
Visual Mode Settings.......................................................................................... 75
Sensor Settings................................................................................................... 76
Device Crawlers....................................................................................................... 77
About Advanced Device Crawlers....................................................................... 78
Adding, Editing, and Removing SNMP Targets.................................................. 79
Specifying Global SNMP Settings....................................................................... 80
Sensor Settings................................................................................................... 81
IPMI Devices............................................................................................................ 82
Adding, Editing, and Removing IPMI Devices..................................................... 83
Sensor Settings................................................................................................... 84
Output Control.......................................................................................................... 86
Output Control Label Settings............................................................................. 87
Output Control External Port Settings................................................................. 87
Output Control Sensor Settings.......................................................................... 90
Periodic Reports....................................................................................................... 92
Configuring Periodic E-mail Reports................................................................... 92
Configuring Periodic FTP Reports...................................................................... 94
Configuring Periodic HTTP Reports.................................................................... 95
Sensor Pods............................................................................................................. 97
Settings............................................................................................................... 97
Sensors............................................................................................................... 98
External Ports...................................................................................................... 99
Wireless Sensor Discovery..................................................................................... 104
Advanced View: Configuring Appliances................. 105
Backup.................................................................................................................... 105
Clock....................................................................................................................... 106
Custom Audio Clips................................................................................................ 107
Adding Custom Audio Clips.............................................................................. 107
Deleting Custom Audio Clips............................................................................ 107
DNS........................................................................................................................ 107
Using Your Appliance v
Configuring DNS Settings..................................................................................107
Configuring Dynamic DNS Settings...................................................................108
E-mail Server..........................................................................................................108
External Storage.....................................................................................................110
Configuring Your Appliance to Use External Storage........................................110
Using an Extended Storage System..................................................................111
Using a Windows Share....................................................................................111
Using an NFS Mount.........................................................................................112
Removing External Storage...............................................................................113
IP Filter....................................................................................................................113
License Keys...........................................................................................................114
Location..................................................................................................................115
Log..........................................................................................................................116
Network Interfaces..................................................................................................118
Ethernet Network Interface................................................................................118
Wireless Network Interface................................................................................120
PPP/Modem............................................................................................................122
Managing your Appliance Using a Dial-In PPP Connection..............................125
PPP Performance Considerations.....................................................................125
Using SIM Security............................................................................................127
Upgrading Over PPP.........................................................................................127
Proxy.......................................................................................................................128
Region.....................................................................................................................129
Pod Sharing............................................................................................................130
Restore...................................................................................................................132
Serial Devices.........................................................................................................133
Removing Serial Ports.......................................................................................133
SMS........................................................................................................................133
SNMP......................................................................................................................135
SSL.........................................................................................................................136
Upgrade..................................................................................................................137
Users.......................................................................................................................137
Web Server.............................................................................................................140
Advanced View: Defining Thresholds .......................141
Analog Sensor Thresholds......................................................................................141
State Sensor Thresholds........................................................................................141
Defining Analog Thresholds....................................................................................141
Maximum Value Threshold................................................................................142
Minimum Value Threshold.................................................................................143
Range Threshold...............................................................................................145
Above Value for Time Threshold.......................................................................147
Below Value for Time Threshold.......................................................................148
Rate of Decrease Threshold..............................................................................150
Rate of Increase Threshold...............................................................................152
Defining State Thresholds......................................................................................154
vi Using Your Appliance
Alert State Threshold........................................................................................ 154
Alert State for Time Threshold.......................................................................... 155
State Mismatch Threshold................................................................................ 157
State Mismatch For Time Threshold................................................................. 159
Advanced View: Creating Alert Actions.................... 161
Creating an Activate Button Output Alert Action..................................................... 161
Creating a Call Web Services Alert Receiver Alert Action...................................... 162
Creating a Play Audio Alert Action......................................................................... 162
Creating a Play Custom Audio Alert Action............................................................ 163
Creating a Send Custom HTTP Get Alert Action.................................................... 164
Example Target URLs....................................................................................... 165
Creating a Send Custom Text File to FTP Server Alert Action............................... 165
Creating a Send Data to FTP Server Alert Action.................................................. 166
Creating a Send E-mail Alert Action....................................................................... 168
Creating a Send HTTP Post Alert Action................................................................ 170
Creating a Send Short Message E-mail Alert Action.............................................. 171
Creating a Send SNMP v1 Trap Alert Action.......................................................... 172
Creating a Send Wireless SMS Message Alert Action........................................... 173
Creating a Set Switch Output State Alert Action.................................................... 174
Add-Ons: Advanced Device Crawlers....................... 177
OID-Specific Monitoring.......................................................................................... 177
Enhanced Environmental Monitoring................................................................ 177
Enhanced Alert Notification............................................................................... 177
Enabling Advanced Device Crawlers..................................................................... 177
Using Advanced Device Crawlers.......................................................................... 178
The Device Definition Files View....................................................................... 178
The Advanced Data Sensor Set........................................................................ 179
The Supplemental OIDs View........................................................................... 179
Add-Ons: RAE Systems Sensors Option.................. 181
Additional Features................................................................................................. 181
Remote RAE Clients and Servers.......................................................................... 181
Enabling RAE Systems Sensors Option................................................................. 181
New Pod/Sensor Settings Task: RAE Systems Sensors....................................... 182
New Appliance Settings Task: RAE Systems......................................................... 182
The RAE Systems Devices Tab........................................................................ 183
The Remote RAE Server Tab........................................................................... 184
Using Your Appliance vii
BotzWare Macros.........................................................187
Appliance Macros...................................................................................................187
Location Macros......................................................................................................188
Alert Macros............................................................................................................189
Overloaded Appliances: Symptoms & Solutions .....193
Overloaded Appliances: Symptoms........................................................................193
Overloaded Appliances: Solutions..........................................................................193
Camera Usage Considerations...................................197
Verifying Signed M-JPEG AVI Files ...........................199
Output Examples....................................................................................................199
viii Using Your Appliance
What’s New?
Users who are familiar with the core features delivered in BotzWare version 2.0 can use this version
history to quickly identify new or improved features, as well as information about features that were
introduced in previous BotzWare releases.
BotzWare Version 2.5 Features
In addition to additional hardware support and performance improvements, BotzWare 2.5 introduced
the following new features and enhancements:
• New Play Custom Audio Alert Action: Used in conjunction with the Custom Audio Alerts
task, this new alert action enables your NetBotz appliance to play customized, user-specified
audio alerts. For more information on the Play Custom Audio alert action see “Creating a Play
Custom Audio Alert Action” on page163.
• New Custom Audio Clips Configuration Task: Use this new task to upload custom audio
clips to your NetBotz appliance, or to delete previously uploaded clips from the NetBotz
appliance. Once uploaded, audio clips can be used with the new Play Custom Audio alert
action. For more information on the Custom Audio Clips task see “Custom Audio Clips” on
page107.
BotzWare Version 2.41 Features
In addition to additional hardware support and performance improvements, BotzWare 2.41
introduced the following new features and enhancements:
• Enhanced SeaLink PIO-48 Support: NetBotz 500 appliances now support connection of up
to 4 SeaLink PIO-48 dry contact hub devices (increased from 2).
• New CCTV Pod Configuration Options: CCTV Pod configuration settings now include
settings specifically designed for use with black and white CCTV cameras.
• MTU Settings Support: Added support for specifying MTU settings on Ethernet and 802.11
network interfaces.
BotzWare Version 2.4 Features
In addition to additional hardware support and performance improvements, BotzWare 2.4 introduced
the following new features and enhancements:
• New Map View: Appliances that have the BotzWare Premium Software Module 2.4 installed
can now Display maps that have been configured for use with the appliance. The alert state of
all devices shown on the Map View are indicated with simple color coding (red indicates that an
alert state currently exists, while green indicates that no alert state is currently being reported by
the sensor or device).
• New IPMI Devices Task: Appliances that have the BotzWare Premium Software Module 2.4
installed can use the IPMI Devices task to add network-attached, Intelligent Platform
Management Interface-enabled devices to the list of devices that are monitored by your NetBotz
appliance.
• New Pod Sharing Capabilities: NetBotz 500 appliances that have the BotzWare Premium
Software Module 2.4 installed can now connect with and receive data directly from devices
Using Your Appliance 1
Description:Preface ii Using Your Appliance VCCI Cleaning Use only a dry cloth to clean the appliance. To clean your appliance, gently wipe the surface of the
