Social Work Skills And Knowledge : a practice handbook

434 Pages·2011·3.25 MB·English

by  Pamela Trevithick

t h i r d e d i t i o n
SOCIAL WORK SKILLS
AND KNOWLEDGE
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a p r a c t i c e h a n d b o o k
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t h i r d e d i t i o n A
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S O C I A L W O R K S K I L L S

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“Pamela Trevithick takes the reader on a wonderfully clear but thorough journey of
social work’s knowledge, skills and values in which theories are elegantly put into O
practice.” R A N D K N O W L E D G E
Professor David Howe, University of East Anglia, UK K

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“This is a clear, readily understandable and comprehensive text which also integrates
K a p r a c t i c e h a n d b o o k
the complexity of practising social work. I highly recommend it.”
I
Professor Joyce Lishman, Robert Gordon University, UK L
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“A brilliant MUST BUY book for all social workers. It covers an amazing range of

issues which are easy to find using the index. I will use it constantly throughout my A
career.” N
Amanda Moorcroft, Social Work Practitioner, UK D

“If you only buy one social work book, make it this one. I’m in my last year of my BSc K
and I have used this for every module I’ve studied. It’s brilliant and I cannot N
recommend it highly enough.” O
Review on Amazon W
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Since its first publicationin 2000, this best-selling text has been an invaluable
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resource for thousands of social workers preparing for life in practice. Written by an
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influential academic-practitioner, it is widely regarded as the leading book in its field.
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The third edition has been thoroughly updated to include sections on theoretical,
factual and practice knowledge. Key features include:
(cid:129) 4 new chaptersthat integrate theory and practice in a Knowledge and Skills e
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Framework or ‘map’ of professional practice h
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(cid:129) 80 social work skills and interventions tiir
od
(cid:129) 12 appendices describing a range of different social work approaches
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(cid:129) A wide range of practice examples linking theory and practice
Social Work Skillsis essential reading for all social work students and a valuable
reference tool for practising social workers, social services managers and human T
service professionals. r
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Dr Pamela Trevithick is Visiting Professor in Social Work at Buckinghamshire New
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University, UK and the Chair of GAPS, a membership organisation promoting t
relationship-based approaches, and psychodynamic and systemic thinking in social h
work. She lectures widely in the UK and abroad on a range of issues relating to i
effective social work practice. c
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P a m e l a T r e v i t h i c k
Cover design Hybert Design (cid:129)www.hybertdesign.com
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SOCIAL WORK SKILLS AND
KNOWLEDGE
A PRACTICE HANDBOOK
Third Edition
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SOCIAL WORK SKILLS AND
KNOWLEDGE
A PRACTICE HANDBOOK
Third Edition
Pamela Trevithick

Open University Press
P1:OTA/XYZ P2:ABC
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OpenUniversityPress
McGraw-HillEducation
McGraw-HillHouse
ShoppenhangersRoad
Maidenhead
Berkshire
England
SL62QL
email:[email protected]
worldwideweb:www.openup.co.uk
andTwoPennPlaza,NewYork,NY10121-2289,USA
Firstpublished2000
Secondedition2005
Reprinted2005,2006,2009
Firstpublishedinthisthirdedition2012
Copyright©PamelaTrevithick2012
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ISBN-13:978-0-33-523807-1
ISBN-10:0-33-523807-6
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PRAISE FOR THIS BOOK
“What a sensible book, a book born of much wisdom and practical ex-
perience. Pamela Trevithick takes the reader on a wonderfully clear but
thorough journey of social work’s knowledge, skills and values in which
theoriesareelegantlyputintopractice.Thewholeenterpriseisreassuringly
held together by a strong commitment to organised thinking and the value
of the social work relationship. For those who want to sharpen their ideas
while keeping their practical feet firmly on the ground, this is the book
foryou.”
ProfessorDavidHowe,UniversityofEastAnglia,UK
“This new edition is an excellent resource for practitioners, students and
indeed managers in social work and social care who are committed to ef-
fectivepracticeandservicedelivery...Trevithickprovidesacomprehensive
knowledge and skills framework and excellent practice examples to en-
ablethereadertoapplytheknowledgetoundertakingskilledandeffective
practice. This is a clear, readily understandable and comprehensive text
which also integrates the complexity of practising social work. I highly re-
commendit.”
ProfessorJoyceLishman,recentlyretiredasHeadofSchoolof
AppliedSocialStudies,RobertGordonUniversity,UK
“AfantasticguidetosocialworkpracticeandoneIwouldrecommendfor
the bookshelf of any social work student. It has a user friendly style that
presentsissuesinanaccessibleway.”
KateGrant,SocialWorkStudent,UniversityofBristol,UK

“A brilliant MUST BUY book for all social workers. It covers an amazing
rangeofissueswhichareeasytofindusingtheindex.Iwilluseitconstantly
throughoutmycareer.”
AmandaMoorcroft,SocialWorkPractitioner,UK
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CONTENTS
Acknowledgements ix
PART1: TheoriesandTheorists
1 Introduction 3
2 Theoreticalknowledge 25
3 Factualknowledge 61
4 Practiceknowledge 91
5 Understandinghumanbeings 123
PART2: SkillsandInterventions
6 Communication,observation,listening,and
assessmentskills 153
7 Interviewingskills 185
8 Providinghelp,direction,andguidance 225
9 Empowerment,negotiation,andpartnershipskills 253
10 Professionalcompetenceandaccountability 275
APPEND ICES
Appendix1: Behaviouristapproaches 311
Appendix2: Cognitiveapproaches 315
Appendix3: Crisisintervention 319
Appendix4: Ecologicalapproachinsocialwork 323
Appendix5: Feministperspectivesinsocialwork 329
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viii Contents
Appendix6: Motivationalinterviewing 333
Appendix7: Person-centredapproaches 337
Appendix8: Psychologicalapproaches 341
Appendix9: Radicalandactivistperspectivesin
socialwork 345
Appendix10: Strengthsperspectives 349
Appendix11: Task-centredapproaches 353
Appendix12: Stagesofchange(orcycleofchange) 357
References 361
Index 395