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EEmmeerrggeennccyy aanndd AAbbnnoorrmmaall SSiittuuaattiioonnss iinn AAvviiaattiioonn SSyymmppoossiiuumm Santa Clara, June 2003 RReessppoonnddiinngg ttoo EEmmeerrggeenncciieess aanndd AAbbnnoorrmmaall SSiittuuaattiioonnss Neil Johnston Aerospace Psychology Research Group Trinity College Dublin [email protected] IInnttrroodduuccttiioonn EEmmeerrggeenncciieess aanndd AAbbnnoorrmmaall SSiittuuaattiioonnss OOvveerrvviieeww Conference Challenge l – Alternative Perspectives – Identify and Challenge Assumptions – Challenge Conventional Training Wisdom 4 Topics l – Emergency & Non-Normal Events – Non-Normal Checklists – Human Factors / Human Performance – Solutions Pilot Expertise l Training Themes and Issues l EEmmeerrggeenncciieess aanndd AAbbnnoorrmmaall SSiittuuaattiioonnss PPrreelliimmiinnaarriieess EEvveennttss – Emergencies – very rare – Non-normal events – rare – “Abnormal” situations – common » Unexpected departures from the norm Reflexive Questions l – What exactly is being managed ? – How best can this be done ? – Are we looking at the right things ? EEmmeerrggeenncciieess aanndd AAbbnnoorrmmaall SSiittuuaattiioonnss PPrreelliimmiinnaarriieess CChheecckklliissttss – Subtle changes over time – Implicit assumptions » Pilot function – and functioning » Cockpit management Not just “lists” + “check” l » Sources of aid and confusion » Subtle shaping of pilot behaviour Airline specific simulator practices v EEmmeerrggeenncciieess aanndd AAbbnnoorrmmaall SSiittuuaattiioonnss PPrreelliimmiinnaarriieess Human Factors/Performance Issues Perfect engine shutdown drill l – Wrong engine Good Drills + Leisurely Preparation l – Undesired Outcome Poor Cockpit Management l – Confusion & coordination breakdowns – Ambiguity and absence of focus – Departures from the norm EEmmeerrggeenncciieess aanndd AAbbnnoorrmmaall SSiittuuaattiioonnss PPrreelliimmiinnaarriieess Solutions The Conventional Wisdom l – More / Better Training – what exactly ? Experience l – What part of “Experience” ? Better Checklists l – Design ? – Content ? Problematic l DDeevveellooppiinngg TThhee FFoouurr TThheemmeess EEmmeerrggeenncciieess aanndd AAbbnnoorrmmaall SSiittuuaattiioonnss 11.. EEvveennttss Low Frequency of Events l – Reliability / Automation / Technology – Low exposure » reduced co-pilot apprenticeship Unexpected events / variations – common l – Unexpected issues and variants • Real world presentation of problems • Real world demands and problem management • Real world inhibitors of performance Real world : simulator rituals l

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Human Factors/Performance Issues l Perfect engine shutdown drill. – Wrong engine l Good Drills + Leisurely Preparation. – Undesired Outcome.

'Responding to Emergencies and Abnormal Situations'. PDF

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Human Factors/Performance Issues l Perfect engine shutdown drill. – Wrong engine l Good Drills + Leisurely Preparation. – Undesired Outcome.

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Author:	Unknown
Publication Year:	2003
Pages:	62
Language:	English
File Size:	0.3
Format:	PDF
Price:	FREE

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