Reshaping Society through Analytics, Collaboration, and Decision Support: Role of Business Intelligence and Social Media

270 Pages·2015·6.23 MB·English

by  Lakshmi S. Iyer

Annals of Information Systems 18
Lakshmi S. Iyer
Daniel J. Power Editors
Reshaping Society
through Analytics,
Collaboration, and
Decision Support
Role of Business Intelligence and
Social Media
Annals of Information Systems
Volume 18
Series Editors
Ramesh Sharda
Oklahoma State University
Stillwater, OK, USA
Stefan Voß
University of Hamburg
Hamburg, Germany
More information about this series at h ttp://www.springer.com/series/7573

Lakshmi S. Iyer (cid:129) Daniel J. Power
Editors
Reshaping Society through
Analytics, Collaboration,
and Decision Support
Role of Business Intelligence
and Social Media
Editors
Lakshmi S. Iyer Daniel J. Power
Bryan School of Business and Economics College of Business Administration
University of North Carolina Greensboro University of Northern Iowa
Greensboro , NC , USA Cedar Falls , IA , USA
ISSN 1934-3221 ISSN 1934-3213 (electronic)
ISBN 978-3-319-11574-0 ISBN 978-3-319-11575-7 (eBook)
DOI 10.1007/978-3-319-11575-7
Springer Cham Heidelberg New York Dordrecht London
Library of Congress Control Number: 2014955684
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Contents
1 Introduction ............................................................................................. 1
Lakshmi S. Iyer and Daniel J. Power
2 Big Data Panel at SIGDSS Pre-ICIS Conference 2013:
A Swiss-Army Knife? The Profile of a Data Scientist ......................... 7
Barbara Dinter , David Douglas , Roger H. L. Chiang ,
Francesco Mari , Sudha Ram , and Detlef Schoder
3 Creating a Data-Driven Global Society ................................................ 13
Daniel J. Power
4 Agile Supply Chain Decision Support System...................................... 29
Jaehun Lee , Hyunbo Cho , and Yong Seog Kim
5 Hawkes Point Processes for Social Media Analytics ............................ 51
Amir Hassan Zadeh and Ramesh Sharda
6 Using Academic Analytics to Predict Dropout Risk
in E-Learning Courses ............................................................................ 67
Rajeev Bukralia , Amit V. Deokar , and Surendra Sarnikar
7 Membership Reconfiguration in Knowledge
Sharing Network: A Simulation Study ................................................. 95
Suchul Lee , Yong Seog Kim , and Euiho Suh
8 On the Role of Ontologies in Information Extraction ......................... 115
Sagnika Sen , Jie Tao , and Amit V. Deokar
9 A Quantitative Approach to Identify Synergistic IT Portfolios .......... 135
Ken Pinaire and Surendra Sarnikar
10 Introduction: Research-in-Progress Studies ......................................... 157
Thilini Ariyachandra and Amit V. Deokar
v
vi Contents
11 Towards Attentive In-Store Recommender Systems ........................... 161
Jella Pfeiffer , Thies Pfeiffer , and Martin Meißner
12 Engaging with Online Crowd: A Flow Theory Approach................... 175
Cuong Nguyen , Onook Oh , Abdulrahman Alothaim ,
Triparna de Vreede , and Gert Jan de Vreede
13 Modeling Dynamic Organizational Network Structure ...................... 191
Seokwoo S ong and Seong-Hoon Choi
14 Teaching Analytics, Decision Support, and Business
Intelligence: Challenges and Trends ..................................................... 205
Babita Gupta and Uzma Raja
15 Data Analysis of Retailer Orders to Improve
Order Distribution .................................................................................. 211
Michelle L . F. Cheong and Murphy Choy
16 An Online Graduate Certificate Credential Program
at the University of Arkansas ................................................................. 239
Timothy Paul Cronan , David E. Douglas , and Jeff Mullins
17 Business Intelligence at Bharti Airtel Ltd ............................................ 249
Prabin Kumar Panigrahi
Index ................................................................................................................. 267
About the Editors
Lakshmi S. Iyer Lakshmi Iyer is an Associate

Professor and Director of Graduate Programs in the

Information Systems and Supply Chain Management
Department, Bryan School of Business and Economics
at the University of North Carolina Greensboro
(UNCG). She received her Ph.D. in Business
Administration from the University of Georgia,
Athens, GA and her M.S. in Industrial Engineering
from the University of Alabama, Tuscaloosa. Her
research interests are in the area of business analytics,
knowledge management, emerging technologies and
its impact on organizations and users, and diversity in computing. Her research
work has been published in or forthcoming in C ommunications of the AIS , J ournal
of Association for Information Systems, European Journal of Information Systems,
Communications of the ACM, Decision Support Systems, eService Journal, Journal
of Electronic Commerce Research, International Journal of Business Intelligence
Research, Information Systems Management, Journal of Global Information
Technology and Management, and others. She is a board member of Teradata
University Network, Chair of the Special Interest Group in Decision Support and
Analytics (formerly SIGDSS), and served as research track co-chair for BI Congress.
Dr. Iyer is also involved in community engaged outreach and scholarship that
furthers the role of women in IT (wiit.uncg.edu). She is a member of the American
Association of University Women (AAUW) and received the Dr. Shirley Hall Award
from AAUW Greensboro Branch in April 2011 for exemplary contribution to enrich
STEM education for women. She is founder and Director of the “IT is for Girls” at
UNCG, an outreach program for middle and high-school girls that aims to increase
their awareness about education and career paths in computing. She has received
funding from AAUW, National Center for Women in IT (NCWIT) and from foun-
dations to offer STEM events for young women. Dr. Iyer serves as a co-chair of the
vii
viii About the Editors
Association of Information Systems’ (AIS) task force on Women in IS to enhance
the outreach efforts of AIS to women in Information Systems (IS) based on systematic
assessment of the current status of women in IS, globally, including students (both
current and potential) and professionals in academia, corporate, and non- profi t
organizations with the intent to creating a nurturing, supporting environment condu-
cive to enhancing the growth and success of women in IS fi elds.
D aniel J. P ower D aniel J. Power is a Professor of

Management and Information Systems at the College
of Business Administration at the University of
Northern Iowa, Cedar Falls, Iowa and the Editor of
DSSResources.COM, the Web-based knowledge
repository about computerized systems that support
decision making, the editor of PlanningSkills.COM,
and the editor of DSS News, a bi-weekly e-n ewsletter.
Dr. Power writes a regular column in Decision

Support News. Also, Dr. Power is a blogger on the
Business Intelligence Network.
Since 1982, Dr. Daniel Power has published more than 50 articles, book chapters
and proceedings papers. His articles have appeared in leading journals including
Decision Sciences, Decision Support Systems, Journal of Decision Systems, MIS
Quarterly, Academy of Management Review, Communications of the Association
for Information Systems and Information and Management. He is also co-author of
a book titled Strategic Management Skills and he has authored four books on com-
puterized decision support. His DSS Concepts book (2002) titled Decision Support
Systems: Concepts and Resources for Managers is a broad ranging scholarly hand-
book on the fundamentals of building decision support systems. His expanded DSS
Framework has received widespread interest. His latest book from Business Expert
Press is titled Decision Support, Analytics, and Business Intelligence.
D r. Power is the Editor-in-Chief of the Journal of the Midwest Association for
Information Systems (JMWAIS), a member of two academic journal editorial
boards, and was the founding section editor of the ISWorld pages on Decision
Support Systems Research and was founding Chair of the Association for
Information Systems Special Interest Group on Decision Support and Analytics
(SIG DSA). Also, Professor Power was the founding President of the Midwest
United States Chapter of the Association for Information Systems (MWAIS) and
served as the at-large member of the Board of Directors.
In 1982, Dr. Power received a Ph.D. in Business Administration from the
University of Wisconsin-Madison. He was on the faculty at the University of
Maryland-College Park from 1982 to 1989. Dr. Power has been a visiting lecturer at
universities in China, Denmark, Ireland, Israel, and Russia. Dr. Power has consulted
with a number of organizations and in Summer 2003 he was a Visiting Faculty
Research Fellow with the U. S. Air Force Research Lab Information Directorate
(AFRL/IF).
About the Editors ix
D r. Power is a pioneer developer of computerized decision aiding and support
systems. During 1975–77, he developed a computerized system called DECAID,
DECision AID. In 1981–83, he reprogrammed and expanded the system for the
Apple II PC.