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About Outline of Topics
This document discusses cultural diversity in the workplace for tourism professionals. It is a course by Dr. Nerwin R. Ibarrientos that aims to teach skills for managing a diverse workplace. The course covers developing diversity policies, encouraging diversity in work teams, and communicating cross-culturally with respect and sensitivity. The goal is for students to serve customers and work with colleagues in a socially aware and culturally understanding manner. The document outlines 12 lessons that define cultural diversity, discuss its benefits, and provide strategies for valuing, managing, and communicating across diverse cultures in the tourism industry.
Detailed Information
| Author: | ['Angelica Lozada'] |
|---|---|
| Publication Year: | 2023 |
| Pages: | 102 |
| Language: | English |
| Format: | |
| Price: | FREE |
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