Organization Development: A Jossey-Bass Reader (The Jossey-Bass Business and Management Reader Series)

1089 Pages·2006·5.17 MB·English

by  Edgar H. Schein

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Joan V. Gallos, Editor
Foreword byEdgar H.Schein
Q Organization
Development
A Jossey-Bass Reader
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Organization Development
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Joan V. Gallos, Editor
Foreword byEdgar H.Schein
Q Organization
Development
A Jossey-Bass Reader
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Copyright © 2006 by John Wiley & Sons,Inc.All rights reserved.
Published by Jossey-Bass
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Library ofCongress Cataloging-in-Publication Data
Organization development:a Jossey-Bass reader / Joan V.Gallos,editor;foreword by Edgar H.
Schein.
p.cm.—(The Jossey-Bass business & management series)
Includes bibliographical references and index.
ISBN-13:978-0-7879-8426-7 (pbk.)
ISBN-10:0-7879-8426-4 (pbk.)
1.Organizational change.I.Gallos,Joan V.II.Series.
HD58.8.O72825 2006
658.4’06—dc22
2006010541
Printed in the United States ofAmerica
FIRSTEDITION
PB Printing 10 9 8 7 6 5 4 3 2 1
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The Jossey-Bass
Business & Management Series
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To Lee—Amor tussisque non celantur
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Q
Contents
Foreword:Observations on the State of
Organization Development xv
Edgar H.Schein
Introduction xxi
Joan V.Gallos
About the Editor xxix
Part One:The OD Field:Setting the Context,
Understanding the Legacy 1
Editor’s Interlude
Historical Roots
1 What Is Organization Development? 3
Richard Beckhard
2 Where Did OD Come From? 13
W.Warner Burke
Evolution ofthe Field
3 Revolutions in OD:The New and the New,New Things 39
Philip H.Mirvis
Theory Versus Practice
4 Theories and Practices ofOrganizational Development 89
John R.Austin and Jean M.Bartunek
vii
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viii CONTENTS
Part Two:The OD Core:Understanding and
Managing Planned Change 129
Editor’s Interlude
Understanding Planned Change
5 Kurt Lewin and the Planned Approach to Change:
A Reappraisal 133
Bernard Burnes
Intervention Theory
6 Effective Intervention Activity 158
Chris Argyris
Action Technologies
7 Action Research:Rethinking Lewin 185
Linda Dickens and Karen Watkins
8 Action Learning and Action Science:Are They Different? 202
Joseph A.Raelin
Appreciative Inquiry
9 Toward a Theory ofPositive Organizational Change 223
David L.Cooperrider and Leslie E.Sekerka
Models ofChange
10 Leading Change:Why Transformation Efforts Fail 239
John P.Kotter
11 The Congruence Model ofChange 252
David A.Nadler
Part Three:The OD Process:Diagnosis,Intervention,
and Levels of Engagement 263
Editor’s Interlude
Individual
12 Teaching Smart People How to Learn 267
Chris Argyris