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About Operations Management and IS: Using The SCOR-Model To Source Make and Deliver IS Services
This document discusses operations management approaches for information systems (IS) services. It proposes using the Supply Chain Operations Reference (SCOR) model from industrial management to comprehensively manage the sourcing, production, and delivery of IS services. Traditional IS management methods focus only on production and lack alignment with the full IS value chain. The study also reflects on integrating service-oriented computing techniques and IT infrastructure best practices into a new framework for IS service management.
Detailed Information
| Author: | ['Tsilikidis George'] |
|---|---|
| Publication Year: | 2019 |
| Pages: | 9 |
| Language: | English |
| Format: | |
| Price: | FREE |
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