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Measuring Service Quality in the Airline Using SERVQUAL Model PDF

121 Pages·2007·1.18 MB·English
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by Unknow| 2007| 121 pages| 1.18| English

About Measuring Service Quality in the Airline Using SERVQUAL Model

Nov 5, 2006 SERVQUAL model. (Case of A questionnaire was designed based on literature in order to reliability and validity was tested in a pilot scale.

Detailed Information

Author:Unknown
Publication Year:2007
Pages:121
Language:English
File Size:1.18
Format:PDF
Price:FREE
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