Managers and leaders who can : how you survive and succeed in the new economy

242 Pages·2011·3.15 MB·English

by  Spellman

Managers and Leaders Who Can

Managers and Leaders

Who Can

How you survive and succeed
in the new economy
Ruth Spellman

A John Wiley and Sons, Ltd, Publication
This edition first published in 2011
Copyright © 2011 Ruth Spellman
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A catalogue record for this book is available from the British Library.
ISBN 978-1-119-99398-8 (hardback), ISBN 978-1-119-97783-4 (ebook)
ISBN 978-1-119-97784-1 (ebook), ISBN 978-1-119-97785-8 (ebook)
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Printed in Great Britain by TJ International Ltd, Padstow, Cornwall.
CONTENTS
About the author vii
Acknowledgements ix
Contributors xi
Foreword xiii
Introduction 1
Chapter 1: Values and ethics 5
Chapter 2: Managing yourself and leading others 35
Chapter 3: Managing change and uncertainty 65
Chapter 4: Managing stakeholders 85
Chapter 5: Risk and business continuity management 103
Chapter 6: Managing the environment 125
Chapter 7: Managing innovation 145
Chapter 8: Managing brand and reputation 165
Chapter 9: Managing diversity 185
Chapter 10: Final words 207
Help and resources 213
Index 221

ABOUT THE AUTHOR
As Chief Executive of the Chartered Management Institute (CMI), Ruth
Spellman OBE leads the drive to encourage greater focus on the high­
level skills needed to build UK competitiveness and productivity. She
is also responsible for the Institute’s campaign to ensure that 50% of
managers are professionally qualified by 2020.
Prior to joining the CMI in June 2008, Ruth served as the first
female Chief Executive of the Institution of Mechanical Engineers
(IMechE). She also spent seven years as Chief Executive of Investors in
People (IIP), where she helped to raise the profile of the employer-led
organisation across 27 countries. During this period she was appointed
Chair of the skills body for the voluntary sector in a non-executive role,
and was a Non-executive Director of Thompsons Solicitors.
As HR Director for the National Society for the Prevention of Cruelty
to Children (NSPCC), Ruth was responsible for HR strategy, change
management, resourcing strategy, employee communications, exter­
nal communications and media relations. Her consultancy knowledge
and strength resulted in new NSPCC policies that helped it to win the
coveted Employer of the Year Award in 1996.
Ruth also spent five years working for Coopers & Lybrand. During
this time, she worked with the boards of six of the UK’s top 100 compa­
nies and set up one of the firm’s HR branches.
viii ABOUT THE AUTHOR
In 2007, Ruth was awarded an OBE in the New Year Honours List
for services to workplace learning. She was also recently voted 14th out
of the 100 most influential HR individuals in the UK.
She has three grown-up children and currently resides in London.