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About Knowledge Management Framework - IBM Case Study
This document summarizes a research paper about developing a knowledge management framework for process-aligned organizations, using a case study from IBM. It discusses how IBM restructured its supply chain process from a functional to process-based model to better share knowledge and improve performance. The authors identified six key tenets for effective knowledge management from this case study. They propose a knowledge management system dependency model to highlight aspects of complex organizations that should be considered when developing knowledge management systems. Adhering to these tenets and understanding this model can help create knowledge management systems better suited to complex organizational needs.
Detailed Information
| Author: | ['ramosddp'] |
|---|---|
| Publication Year: | 2008 |
| Pages: | 26 |
| Language: | English |
| Format: | |
| Price: | FREE |
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