July 2007 University Catalog with October addendum

215 Pages·2007·3.16 MB·English

2 0 0 7 - 2 0 0 8
U N I V E R S I T Y C A T A L O G
Volume 07-08, No. 1 • July 2007
1-888-CAPELLA • Volume 07-08, No. 1 CAPELLA UNIVERSITY 1
2007 University Catalog
Volume 07-08, No. 1
July 2007
Undergraduate and Graduate Programs
School of Undergraduate Studies
School of Business and Technology
School of Education
School of Human Services
Harold Abel School of Psychology
225 South Sixth Street
Ninth Floor
Minneapolis, Minnesota 55402
TOLL-FREE 1-888-CAPELLA (227-3552)
FAX [phone]
www.capella.edu
© 2007 Capella University. All rights reserved.
2 CAPELLA UNIVERSITY 1-888-CAPELLA • Volume 07-08, No. 1
Table of Contents
Welcome to Capella University ..........................................................5 Tuition and Fees..................................................................................43
About Capella University....................................................................6 4.03.01 Tuition and Fees
Tuition and Fees
Mission Statement ................................................................................6
4.03.02 Tuition Refunds
Educational Philosophy ........................................................................6 4.03.03 Reduced Tuition for Advanced Doctoral Learners
University History..................................................................................6 Academic Services..............................................................................49
Affirmative Action..................................................................................6 4.04.01 Interlibrary Loan
Ownership of University........................................................................6 4.04.02 Licensure
Institutional Accreditation ....................................................................6 Financial Aid ....................................................................................51
General Overview ..............................................................................7 Satisfactory Academic Progress Policy for Financial Aid....................51
Academic Program Options..................................................................7 Scholarships ........................................................................................51
Course Formats ....................................................................................7 Veterans’ Educational Benefits............................................................51
Academic Residencies ..........................................................................7 Refund Procedures for Financial Aid Recipients ................................51
Contact Information for Learners..........................................................7 Capella University School of Undergraduate Studies ......................53
External Requests..................................................................................7
School of Undergraduate Studies ....................................................55
Capella’s Commitment to Learner Success..........................................7
About the School of Undergraduate Studies....................................56
Learner Services....................................................................................7
Mission Statement ..............................................................................56
Computer Requirements..................................................................10
Undergraduate Degree Programs......................................................56
University Policies ............................................................................11 Bachelor of Science (BS) in Business
Admission Requirements....................................................................12 Bachelor of Science (BS) in Information Technology
Admission............................................................................................13 Bachelor of Science (BS) in Public Safety
2.01.01 Admission General Education Requirements ......................................................56
Admission Components School of Undergraduate Studies Degree Programs........................58
2.01.02 Maximum Time to Degree Completion
Bachelor of Science (BS) in Business Specializations..........................58
Enrollment and Registration................................................................15
Accounting
2.02.01 Academic Year Business Administration
2.02.02 Course Registration and Enrollment Finance
Academic Calendar Human Resource Management
2.02.03 Multiple Program Enrollments Management and Leadership
2.02.04 Single Course Enrollment Marketing
2.02.05 Directed Study Enrollment Project Management
2.02.06 Continuous Enrollment for Advanced Doctoral Learners
Bachelor of Science
2.02.07 Changing Program, Specialization, Certificate
in Information Technology Specializations..........................................61
2.02.08 Leave of Absence
General Information Technology
2.02.10 Dismissal from the University
Graphics and Multimedia
Academic Standards............................................................................23
Health Informatics
3.01.01 Academic Honesty Information Assurance and Security
3.01.02 Satisfactory Academic Progress Network Technology
3.01.03 Academic Honors Project Management
Research..............................................................................................26 Software Architecture
3.03.01 Use of Human Participants/Subjects in Research Bachelor of Science (BS)
3.03.02 Publication of Dissertations in Public Safety Specialization............................................................64
3.03.03 Use of Confidential Information Criminal Justice
Assessment, Credits, and Grading......................................................27 Undergraduate Course Descriptions................................................65
3.04.01 Academic Readiness General Education Courses................................................................65
3.04.02 Credit for Prior Learning
Lower-Division Courses ......................................................................66
3.04.03 Transfer of Credit
Business Courses ................................................................................66
3.04.04 Application of Capella University Credits
Toward Certificate and Degree Programs Information Technology Courses........................................................70
3.04.05 Attendance at Residencies Public Safety Courses..........................................................................73
Residency Requirements
3.04.07 Grading Capella University Graduate Schools................................................77
Grade Values Summary School of Business and Technology..................................................79
3.04.08 Incomplete Grades
3.04.09 Appealing a Grade About the School Business and Technology ....................................80
Records and Documents ....................................................................37 Mission Statement ..............................................................................80
4.01.01 FERPA and Learner Directory Information Degree Programs................................................................................80
4.01.03 Retaining Learner Work Products and Grading Records Doctor of Philosophy (PhD) in Organization and Management
Rights and Responsibilities..................................................................40 Doctor of Philosophy (PhD) in Information Technology
4.02.01 Learner Disability Accommodations Master of Science (MS) in Organization and Management
4.02.02 Learner Code of Conduct Master of Science (MS) in Information Technology
4.02.03 Learner Grievance Master of Business Administration (MBA)
4.02.04 Discrimination, Harassment, and Assault Certificates..........................................................................................81
4.02.05 Drugs and Alcohol
4.02.06 Consensual Relationships
4.02.07 Nondiscrimination
1-888-CAPELLA • Volume 07-08, No. 1 CAPELLA UNIVERSITY 3
Table of Contents S
T
N
E
T
N
O
C
School of Business and Technology Degree Programs ....................82 Master of Science (MS) Specializations............................................100 OF
Doctor of Philosophy (PhD) K–12 Studies in Education E
in Organization and Management Specializations..............................82 Curriculum and Instruction BL
General Reading and Literacy TA
Human Resource Management Leadership in Educational Administration
Information Technology Management Leadership for Higher Education
Leadership Enrollment Management
Management Education Postsecondary and Adult Education
Instructional Design for Online Learning
Doctor of Philosophy (PhD)
Training and Performance Improvement
in Information Technology Specializations..........................................84
Professional Studies in Education
General Area of Study
Certificates........................................................................................104
Information Technology Education
Post-master’s Certificate in College Teaching
Master of Science (MS)
Post-Master’s Certificate in Enrollment Management
in Organization and Management Specializations..............................85
Leadership in Educational Administration Post-Master’s Certificate
General
Human Resource Management School of Human Services..............................................................105
Leadership About the School of Human Services ............................................106
Master of Science (MS) Mission Statement ............................................................................106
in Information Technology Specializations..........................................86
Degree Programs..............................................................................106
General Information Technology
Doctor of Philosophy (PhD) in Human Services
Information Security
Doctor of Philosophy (PhD) in Public Safety
Network Architecture and Design
Master Science (MS) in Human Services
Project Management and Leadership
Master of Science (MS) in Public Safety
System Design and Development
Certificates........................................................................................107
Master of Business Administration (MBA) Specializations..................88
Professional Licensure and Certification ..........................................107
General
Accounting School of Human Services Degree Programs..................................108
Finance Doctor of Philosophy (PhD)
Health Care Management in Human Services Specializations....................................................108
Information Technology Management General Human Services
Marketing Counseling Studies
Project Management Health Care Administration
Graduate Certificates..........................................................................91 Management of Nonprofit Agencies
Human Resource Management Social and Community Services
Leadership Doctor of Philosophy (PhD)
Professional Project Management in Public Safety Specializations ........................................................109
Information Security Professional Public Safety Leadership
School of Education..........................................................................93 Criminal Justice
About the School of Education........................................................94 Emergency Management
Master of Science (MS)
Mission Statement ..............................................................................94
in Human Services Specializations....................................................111
Degree Programs................................................................................94
General Human Services
Doctor of Philosophy (PhD)
Counseling Studies
Master of Science (MS)
Health Care Administration
Certificates..........................................................................................94 Management of Nonprofit Agencies
Professional Licensure and Certification ............................................94 Social and Community Services
School of Education Degree Programs ............................................95 Marital, Couple, and Family Counseling/Therapy
Mental Health Counseling
Doctor of Philosophy (PhD) Specializations........................................95
Clinical Experience............................................................................113
Leadership in Educational Administration
Master of Science (MS)
Special Education Leadership
in Public Safety Specializations ........................................................114
Leadership for Higher Education
Curriculum and Instruction Public Safety Leadership
Postsecondary and Adult Education Criminal Justice
Instructional Design for Online Learning Emergency Management
Training and Performance Improvement Certificates........................................................................................115
K–12 Studies in Education Addictions Counseling
Professional Studies in Education Criminal Justice
Diversity Studies
Health Care Administration
Management of Nonprofit Agencies
Marriage and Family Services
Professional Counseling
Social and Community Services
4 CAPELLA UNIVERSITY 1-888-CAPELLA • Volume 07-08, No. 1
Table of Contents
Harold Abel School of Psychology..................................................117 Governance....................................................................................180
About the Harold Abel School of Psychology................................118 Administration ..................................................................................180
Mission Statement ............................................................................118 Board of Directors ............................................................................180
Degree Programs..............................................................................118 School Directories..............................................................................180
Doctor of Psychology (PsyD) School of Undergraduate Studies
Doctor of Philosophy (PhD) School of Business and Technology
Master of Science (MS) School of Education
Certificate..........................................................................................119 School of Human Services
Harold Abel School of Psychology
Professional Licensure and Certification ..........................................119
Faculty............................................................................................183
Harold Abel School of Psychology Degree Programs....................120
School of Undergraduate Studies
Doctor of Psychology (PsyD) Specializations....................................120
School of Business and Technology
Clinical Psychology
MBA Coaches
Counseling Psychology
School of Education
Doctor of Philosophy (PhD) Specializations......................................121
Educational Psychology School of Human Services
General Psychology Harold Abel School of Psychology
Industrial/Organizational Psychology State Regulatory Information ........................................................199
Master of Science (MS) Specializations............................................122
Right to Change Requirements......................................................199
Educational Psychology
Evaluation, Research, and Measurement
General Psychology
Industrial/Organizational Psychology
Leadership Coaching Psychology
Organizational Leader Development
Sport Psychology
Clinical Psychology
Counseling Psychology
School Psychology
Certificate..........................................................................................126
Specialist Certificate in School Psychology
Academic Residencies ......................................................................126
PhD and MS Residential Colloquia
PsyD Clinical and Counseling Psychology Year-in-Residence
School Psychology Year-in-Residence for MS and Specialist
Certificate Learners in School Psychology
Field Training ....................................................................................129
Introduction to Field Training
Overview of Practicum
Overview of Internship
Field Training Requirements
Graduate Course Descriptions........................................................130
School of Business and Technology..................................................130
MBA Courses
Master’s Organization and Management Courses
Graduate Writing Courses
Doctoral Organization and Management Courses
Master’s Information Technology Courses
Doctoral Information Technology Courses
Colloquia and Residencies
School of Education..........................................................................144
Courses
Graduate Writing Courses
Colloquia and Residencies
School of Human Services................................................................155
Courses
Graduate Writing Courses
Colloquia and Residencies
Harold Abel School of Psychology....................................................165
Graduate Writing Courses
Courses
Colloquia
Clinical Psychology Year-in-Residence
Counseling Psychology Year-in-Residence
School Psychology Year-in-Residence
Colloquia and Residencies
1-888-CAPELLA • Volume 07-08, No. 1 CAPELLA UNIVERSITY 5
A
A Message from the President L
L
E
Welcome to Capella University P
A
C
O
T
Capella University, an accredited, online university, is committed to E
M
meeting the educational needs of adults. Capella respects the multiple O
C
L
commitments its learners meet and values the personal and E
W
professional experience they bring to their courses. The university’s
focus on helping learners fulfill their potential is evident in their
achievements and enthusiasm.
Our learners talk about the quality and energy of the learning
experience at Capella. What they find in the courserooms is an active
and engaging learning community that invites them to include their
own knowledge and experience and to profit from the knowledge
ofothers.
They tell us that interaction with faculty and professional peers from
Michael J. Offerman, EdD around the world has increased the breadth and depth of their
President, Capella University
knowledge and enhanced their critical thinking skills. At Capella,
learners discover academic content that relates specifically to their
own professions and professional goals, and knowledge that has
immediate application to their work.
At Capella University, we provide an array of online services to
minimize time spent on the day-to-day details associated with higher
education. Our learners have convenient online access to registration,
financial aid, and support from academic advisors, as well as a full
range of academic library resources through Capella University
Library.
We believe that Capella University delivers the quality and impact
working adults expect from higher education.
Thanks for joining us.
Michael J. Offerman, EdD
President
6 CAPELLA UNIVERSITY 1-888-CAPELLA • Volume 07-08, No. 1
About Capella University
Mission Statement Learning Commission and became a member of the
The mission of Capella University is to extend access to high North Central Association of Colleges and Schools.
quality bachelor’s, master’s, doctoral, and certificate programs
Capella University, initially named The Graduate School of
for adults who seek to maximize their personal and
America (TGSA), offered master’s and doctoral degree
professional potential. This mission is fulfilled through
programs in management, education, and human services.
innovative programs that are responsive to the needs of adult
Two years after accreditation, TGSA became Capella University
learners and involve active, engaging, challenging, and
and went on to establish the Schools of Business, Education,
relevant learning experiences offered in a variety of delivery
Human Services, Psychology, and Technology. Today, Capella
modes.
University offers certificates and bachelor’s, master’s, and
doctoral degrees across five schools.
Educational Philosophy
Capella University’s educational philosophy focuses on In 2001, Dr. Michael Offerman, formerly a leader within the
developing scholar-practitioners through learning that University of Wisconsin system, became president of Capella
incorporates both theoretical knowledge and relevant University. During Dr. Offerman’s tenure, Capella has made
experience. Learners synthesize scholarship with practical learner success the strategic initiative for the university by
application appropriate to their level—as reflective- emphasizing academic program quality as well as academic
practitioners at the baccalaureate level, as practitioner-scholars advising and learner support services. A major milestone
at the master’s level, and as scholar-practitioners at the achieved during his presidency occurred in 2003, when
doctoral level. Capella University faculty are themselves The Higher Learning Commission of the North Central
scholar-practitioners or as appropriate, practitioner-scholars. Association granted Capella permission to offer a full
They guide and facilitate learner growth and development four-year bachelor’s program.
through dissemination of knowledge and the formation of
The undergraduate learning experience has been enhanced
learning communities. They promote active learning and they
by a reorganization of schools in 2004 to form the School of
model what it means to be scholar-practitioners and life-long
Undergraduate Studies and the School of Business and
learners. Capella’s philosophy also emphasizes collaboration:
Technology in addition to the existing Schools of Education,
learners with their peers and learners with faculty. Learners
Human Services, and the Harold Abel School of Psychology.
and faculty reflect together on their experiences, build and
apply knowledge, participate in communities of learning, and Affirmative Action
make theoretical and practical contributions in their fields.
Capella University is an affirmative action employer.
University History
Ownership of University
In 1992, Stephen Shank, former CEO of Tonka Corporation,
Capella University is wholly owned by Capella Education
provided the vision, leadership, and a portion of the initial
Company, a Minnesota corporation.
funding for the incorporation of a distance-learning
institution. Mr. Shank observed that adults were underserved Institutional Accreditation
by traditional universities for several reasons. Most
significantly, attending classes is difficult or impossible for
working adults due to employment and family obligations,
and traditional curriculum often does not correspond with the
professional goals of mature adults. He envisioned a barrier-
free university that people could attend from remote
locations—like their own homes—at their convenience.
In 1993, Dr. Harold Abel, an experienced leader in higher Capella University
education and a former president of three universities, joined 225 South Sixth Street
Mr. Shank to serve as founding president and academic leader Ninth Floor
of Capella. Dr. Abel assembled a premier faculty, built Minneapolis, MN 55402
graduate curricula, and guided the university toward academic 1-888-CAPELLA (227-3552)
accreditation. In 1997, during the presidency of Dr. Bruce www.capella.edu
Francis, Capella achieved accreditation by The Higher
1-888-CAPELLA • Volume 07-08, No. 1 CAPELLA UNIVERSITY 7
General Overview W
E
VI
R
E
V
O
L
Academic Program Options External Requests A
R
E
Capella University offers graduate certificates, the Bachelor The university maintains a record of external requests for N
E
of Science (BS), Master of Science (MS), Master of Business learners’ education records, except for directory information, G
Administration (MBA), Doctor of Philosophy (PhD), and and of the disposition of the requests. The university may
Doctor of Psychology (PsyD). disclose education records to authorized agencies in the
FERPA policyfound on iGuide.
Course Formats
Courses are offered online and in directed study formats. Capella’s Commitment to Learner Success
Courses designated as directed study courses are available Capella University is committed to helping learners succeed.
only to doctoral learners in the Schools of Business and To that end, the university has developed a unique
Technology, Education, and Human Services. Directed study combination of course work and support services intended
courses, in which learners work one-to-one with a faculty tutor, to facilitate a strong start for learners. New learners can
are offered quarterly. Additional details and requirements expect the following support:
related to these course formats can be found in the • The University Orientation Seminarprovides all new
University Policiessection of this catalog or on iGuide. learners with the knowledge, skills, and advice they need
to be successful in Capella’s online learning environment.
Academic Residencies
Learners navigate Capella’s online courseroom, take a
All doctoral programs, clinically focused master’s programs,
virtual tour of university support services, and engage in
and some post-master’s certificate programs require learners
an online discussion with an orientation facilitator and
to attend academic residencies (colloquia, the year-in-
other new learners.
residence, or pre-practicum) offered in various locations.
• Learners begin with an outstanding first coursethat
Academic residencies provide opportunities for learners to
sets the stage for the rest of their program.
become familiar with Capella University resources, to develop
or affirm academic skill sets, to acquire clinical skill Learner Services
competencies, to learn research methodologies, and/or to For day-to-day needs, Capella’s learner support services are
prepare for the comprehensive examination and dissertation available online through iGuide, via e-mail, and through toll-
processes. It is through these face-to-face encounters that free calls within the United States.
learners extend participation in Capella’s learning community
• iGuide—iGuide allows learners to access Capella’s services in
by networking, focusing on academic success strategies,
one convenient place. Learners can register for classes, apply
interacting with peers and faculty, and developing academic
for financial assistance, view an unofficial transcript, and
competencies that support program completion. Capella
access a variety of other convenient services including the
believes that the sense of community developed during
university Learner Handbook and catalog. iGuide can be
residency experiences will endure throughout the program
found at www.capella.edu.
and become an essential part of a successful learner
experience. Additional details regarding residency content • Advisors—Advisors help learners make a successful
and requirementscan be found on iGuide. transition into their program and serve as an ongoing
source of support throughout their education at Capella.
Contact Information for Learners Advisors include academic advisors and learner support
Learners are responsible for keeping their contact information associates. Advisors are dedicated to assisting learners in that
accurate and current. Learner information may be updated on program’s specializations. Advisors communicate with
iGuide or via Learner Support. The primary form of official learners on an ongoing basis, providing academic and
communication from Capella University is through e-mail. personal strategies and support, clarifying university
Learners are required to maintain active a-mail addresses. To procedures, tracking and discussing academic progress, and
ensure receipt of important communications, learners should providing information about any changes that may affect
make sure that span filters are set to receive e-mail from learners. A list of advisors by school and degree program can
Capella University. be found on iGuide under Advising & Academic Support—
Meet the Advisors.
8 CAPELLA UNIVERSITY 1-888-CAPELLA • Volume 07-08, No. 1
General Overview, continued
• For questions or concerns regarding registration, courses, • Completion of Advanced Graduate Study (CAGS)
access, financial aid, billing, or technical problems that are
Recognizing Doctoral Learner Achievement
not answered on iGuide, learner support associates are
Capella University’s Completion of Advanced Graduate
available to assist learners at 1-888-CAPELLA (227-3552),
Study (CAGS) recognizes a learner’s achievement of a
option 2,or by e-mailing Learner Support at
significant doctoral milestone: successful completion of
[email protected].
all requirements necessary to begin comprehensive
• Academic Records—The Registrar’s Office maintains the examination courses. The Completion of Advanced
academic records of learners as they progress through their Graduate Study recognition marks a specific level of doctoral
courses and degree programs at Capella University. Its achievement; it is not an academic degree or credential.
mission is to provide confidential, accurate academic
Eligibility
records. Learners may request official transcripts and view
To be eligible for Completion of Advanced Graduate Studies
and print their unofficial transcripts any time through the
recognition, a learner must currently be admitted to a
Records and Transcriptssection on iGuide.
doctoral program in any of Capella University’s four
• Alumni Center—Alumni benefit from networking graduate schools and enrolled in doctoral course work.
opportunities, professional employment information and Eligible learners must have completed all core,
career services, an alumni newsletter, alumni grants, specialization, and elective courses and all other program
discounted courses, selected use of library resources, and requirements, including colloquia, residencies, and field
the opportunity for free attendance at education industry work, with a minimum cumulative grade point average of
trade shows where Capella is exhibiting. Further information 3.0 on a 4.0 scale.
on the Alumni Centercan be found on iGuide.
Applying
• Bookstore—Textbooks and software may be purchased Doctoral learners at Capella University may apply for
through the bookstore, accessible through iGuide. Completion of Advanced Graduate Studies recognition
• Armed Forces Support—Armed Forces Support services once they have met all eligibility requirements and any time
are available to Capella University learners who are thereafter prior to graduation but may not receive more
affiliated with the armed forces. Armed Forces Support than one CAGS recognition. Any learners who are currently
provides assistance to learners who are experiencing an enrolled and active in courses at Capella University and who
interruption in their program due to their military have completed all requirements for CAGS recognition
obligations; assists with questions about military benefits, should see iGuide for contact information and CAGS
GoArmyEd, and military leave of absence requests; and application material or call Learner Support at
offers other support as needed. To learn more about 1-888-CAPELLA (227-3552), option 2.
these support services, e-mail Armed Forces Support at • Disability Services—Capella University recognizes and
[email protected]. fulfills its obligations under the Americans with Disabilities
• Career Center—Career Center services are designed to Act (ADA) of 1990, the Rehabilitation Act of 1973, and
help learners successfully navigate the career planning and similar state laws. Capella University is committed to
development process as they pursue and complete their providing reasonable accommodations to qualified learners
degrees. While the Career Center does not guarantee with disabilities in university programs and activities.
employment upon degree completion or provide placement Learners can get more information by e-mailing
services, it does provide career counseling, job search [email protected].
advising, and career management support to all learners and • Enrollment Services—Capella University’s Enrollment
alumni. The Career Center staff interacts with learners via Services team assists prospective learners from the point
e-mail and telephone to assist with career-related activities of initial inquiry through the application, admissions, and
such as resume, CV, and cover letter development, interview enrollment phases. Call 1-888-CAPELLA (227-3552),
preparation, effective job search implementation, and career option 3for assistance.
advancement efforts. iGuide Career Center resources are
• Faculty Mentors—Doctoral learners work with a faculty
helpful to learners in gathering occupational information
mentor who assists them in the development and
and trends, accessing job postings, and viewing sample job
completion of the comprehensive examination and
search documents. For more information about resources
dissertation. The faculty mentor also advises learners on
and services, visit the Career Centeron iGuide and use the
course selection, success strategies, and professional issues.
“Ask a Career Counselor” e-mail feature to connect with a
Mentor biographies can be found on iGuide, Advising and
counselor.
Resources.
1-888-CAPELLA • Volume 07-08, No. 1 CAPELLA UNIVERSITY 9
General Overview, continued W
E
VI
R
E
V
O
L
• Financial Aid—Financial aid counselors help learners • Writing Program—To help learners improve their written A
R
explore all options for financing their education. The communication, Capella offers a variety of writing resources. E
N
Capella online financial aid center is the best source of These include writing courses, online tutoring, and an array GE
information for federal loans, federal undergraduate grants, of resources, guidelines, and references in the Writing
veteran’s benefits, special aid programs, and employer Programsection of the Academic Success Center on iGuide.
tuition reimbursement. See theFinances section on The Writing Program also offers face-to-face writing
iGuide for more information, call Learner Support at instruction at colloquia in writing-focused sessions and
1-888-CAPELLA (227-3552), option 2,or e-mail one-to-one consultations with writing faculty in the Mobile
[email protected]. Writing Center.
• Learner Accounts—The Learner Accounts team is
responsible for ensuring accurate, timely billing of learner
accounts for tuition and fees, employer reimbursement, and
financial aid disbursements. For questions about statements
or billing, call Learner Support at 1-888-CAPELLA
(227-3552), option 2, or e-mail [email protected].
• Library—Capella University provides a full range of
academic library resources and services in an online
environment. The Capella University LibraryWeb site
provides access to thousands of full-text articles, citations,
abstracts, technical reports, and electronic books (e-books).
Learners may also request books, copies of articles, and
other resources held by university libraries nationwide. In
addition, Capella reference librarians are available to assist
learners and faculty with research questions, to help learners
use library databases effectively, and to teach learners to
successfully navigate the library Web site. The library is
accessible through iGuide’s Advising and Resources section.
Learners may contact a reference librarian by sending an
e-mail to [email protected] by calling
1-888-375-8221. See Capella’sInterlibrary Loan policyin
the University Policies section of the catalog or on iGuide.
• New Learner Experience—Capella University’s New Learner
Experience team provides support to new learners in their
adjustment to the Capella learning community and to their
degree programs through the facilitation of the University
Orientation Seminar. To contact the New Learner
Experience team, call Learner Support at 1-888-CAPELLA
(227-3552), option 2.
• Peer Support—Capella University and the New Learner
Experience team strive to increase learner connections and
networking. Learners have access to community discussion
boards through iGuide where they can network and develop
community. In addition, all learners and alumni have access
to join the Capella group, LinkedIn, a professional online
networking tool that allows Capella learners and alumni the
ability to stay connected with one another and to explore
professional opportunities.