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About Human - Resource ISSUES AND CHALLENGES IN THENEW MILLENNIUM PDF
This document discusses human resource management issues and challenges in the new millennium. It examines three aspects: personnel issues, technology, and globalization. Regarding personnel, it discusses the need to attract and retain skilled employees by matching their needs and wants with employer benefits and rewards. It provides the example of Sears, which found that improving employee satisfaction by 5 points increased customer satisfaction by 1.3 points and revenue by 0.5%, amounting to $200 million annually. The human resource department must establish a new role focused on outcomes rather than just staffing and compensation.
Detailed Information
| Author: | ['Muhammad Azwar Awa Syansuri'] |
|---|---|
| Publication Year: | 2018 |
| Pages: | 14 |
| Language: | English |
| Format: | |
| Price: | FREE |
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