DM525™ and DM575™ Series - pb-support.s3.ama

208 Pages·2009·2.34 MB·English

DM525™ and DM575™ Series 
Digital Mailing System
DM525™ Series Mailing System
DM575™ Series Mailing System
Shown with Weigh-On-The-Way®
Operator Guide
US English Version
SV62201 Rev. C

SV62201 Rev. C ©2009 Pitney Bowes Inc.
All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a
retrieval system of any type or transmitted by any means, electronically or mechanically, without the
express, written permission of Pitney Bowes.
We have made every reasonable effort to ensure the accuracy and usefulness of this manual; how-
ever, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplica-
tion of our products.
Due to our continuing program of product improvement, equipment and material specifications as well
as performance features are subject to change without notice. Your postage meter may not have
some of the features described in this book.
AccuTrac, Ascent, DM525, DM575, DM Series, E-Z Seal, IntelliLink, WEIGH-ON-THE-WAY (WOW)
Postage By Phone, INVIEW and Pitney Bowes Supply Line are trademarks or registered trademarks
of Pitney Bowes Inc. All other trademarks are trademarks or registered trademarks of the respective
owners.
Alerting Messages
Various messages are used throughout this guide to alert you to potentially hazardous or error caus-
ing conditions. These messages are as follows:
WARNING! Alerts you to conditions or practices that could cause serious injury.
CAUTION: Alerts you to conditions or practices that could cause damage to the
equipment or to the material being run.
IMPORTANT: Alerts you to conditions or practices that could adversely affect equipment operation if
instructions are not followed exactly.
NOTE: Provides a comment or explanation of the associated topic.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pur-
suant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against
interference when the equipment is operated in a commercial environment. This equipment gener-
ates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause interference to radio communications. Operation of this equip-
ment in a residential area is likely to cause interference, in which case the user will be required to cor-
rect the interference at his own expense.
Use only a shielded interface cable to operate this equipment with a scale or other peripheral device
CAUTION: Changes or modifications to this equipment not expressly
approved by the party responsible for compliance (Pitney Bowes) could void
the user’s authority to operate the equipment.
FCC Compliance of Modem
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
On the bottom of the IntelliLink® Control Center is a label that contains, among other information, a
product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to
the telephone company.
This equipment is designed to be connected to a Facility Interface Code 02LS2 network with RJ11C
network interface.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
The ringer equivalence number (REN) is used to determine the number of devices that may be con-
nected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing
in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five
(5.0). To be certain of the number of devices that may be connected to a line, as determined by the
total RENs, contact the local telephone company. The REN for this product is part of the product
identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without
a decimal point (for example 03 is a REN of 0.3).
If this IntelliLink® Control Center causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service may be required. But if advance
notice isn’t practical, the telephone company will notify you as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures
that could affect the operation of the equipment. If this happens the telephone company will provide
advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this IntelliLink® Control Center please contact the help desk for repair or
warranty information. Refer to the Pitney Bowes Contact Information List in this guide for the number
of the help desk. If the equipment is causing harm to the telephone network, the telephone company
may request that you disconnect the equipment until the problem is resolved. This equipment is not
intended to be repaired by the customer (user).
Connection to party-line service is subject to state tariffs. Contact the state public utility commission,
public service commission, or corporation commission for information.
If the installation site has specially wired alarm equipment connected to the telephone line, ensure the
installation of this IntelliLink® Control Center does not disable the alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone company or a qualified
installer.

Table of Contents
Pitney Bowes Contact List
Chapter 1 - Read this First
Chapter 2 - Meet the DM Series™ Digital Mailing System
Chapter 3 - Mail in a Minute
Chapter 4 - Running Mail
Chapter 5 - Mailing System Setup
Chapter 6 - Adding Postage
Chapter 7 - INVIEW™ Accounting
Chapter 8 - Reports
Chapter 9 - Maintaining and Updating
Chapter 10 - Troubleshooting
Chapter 11 - Supplies and Options
Chapter 12 - Specifications
Appendix A - Glossary
Index
SV62201 Rev. C

Pitney Bowes Contact Information List
PB Web Sites • For frequently asked questions, go to:
http://www.pb.com
• To place requests for service or training, go to:
http://www.pb.com and click on My Account.
• To order PB supplies and accessories, go to:
http://www.pb.com and click on Online Store.
• To view and pay invoices online, go to:
http://www.pb.com and click on My Account.
• To view inventory, go to:
http://www.pb.com and click on My Account.
• To add postage to your Postage By Phone® Meter Payment System
account, go to:
http://www.pb.com and click on Add Postage to Your Meter.
Our Help Desk For direct questions, call: 1.800.522.0020. Customer Service Represen-
tatives are available Monday through Friday, 8AM - 8:00PM EST.
Postage By To contact, call 1.800.243.7800
Phone® System
Pitney Bowes To order Pitney Bowes approved supplies, call our PB Supply Line™ at
Supplies 1.800.243.7824.