Table Of ContentTHE BUSINESS Designing Creative High Power S Human Resource Management and
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EXPERT PRESS Teams and Organizations EIN Organizational Behavior Collection
DIGITAL LIBRARIES
Beyond Leadership Jean Phillips and Stan Gully, Editors
EBOOKS FOR
Eric W. Stein
BUSINESS STUDENTS
Curriculum-oriented, born- The very best firms today are poietic organizations; that
digital books for advanced is, they are exceptional at streamlining the processes of
business students, written ideation, creation, and production. These poietic organi- Designing
by academic thought zations do two things well: They design and develop high
leaders who translate real- power teams, and they create an organizational culture
world business experience and context that supports improvisation, design, experi- D Creative
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into course readings and mentation, aesthetic awareness, and strengths develop- S
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reference materials for ment. Great teams exhibit the same characteristics—trust, GN
students expecting to tackle commitment, and energy. IN
High Power
management and leadership G
challenges during their Inside you’ll learn how to design and develop creative C
professional careers. high power teams and organizations by first assessing team REA
member strengths using personality factors and multiple T
POLICIES BUILT intelligences theory. Following these assessments, how to IV Teams and
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BY LIBRARIANS best represent and share this information to promote team H
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• Unlimited simultaneous development is illustrated, while examining three types G
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usage of high performance teams—improvisational, design, and P Organizations
• Unrestricted downloading research teams. The second half of this book focuses on O
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and printing
the major models upon which organizations are built, the E
• Perpetual access for a R
pros and cons of these choices, and strategy. Using current T
one-time fee research, examples and cases, the author articulates ways EA Beyond Leadership
• No platform or M
to transform your organization into a high power and
maintenance fees S
poietic organization. A
• Free MARC records
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• No license to execute D
Eric W. Stein earned a PhD in Managerial Science from the O
The Digital Libraries are a Wharton School of the University of Pennsylvania and a R
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comprehensive, cost-effective BA in Physics from Amherst College. He is an Associate A
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way to deliver practical Professor of Management Science and Information Systems I
Z Eric W. Stein
treatments of important at The Pennsylvania State University where he focuses on A
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business issues to every creativity, innovation, leadership, and sustainability. He IO
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student and faculty member. served as director of the Entrepreneurship program in the
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MBA program, ran his own firm designing KM software,
and has published in numerous journals. Dr. Stein has
served as a consultant to several organizations including
For further information, a
Xerox and the World Bank. A community leader, he was
free trial, or to order, contact: elected and served as Councilman in Media, PA.
[email protected] Human Resource Management and
www.businessexpertpress.com/librarians Organizational Behavior Collection
Jean Phillips and Stan Gully, Editors
ISBN: 978-1-60649-796-8
Designing Creative
High Power Teams and
Organizations
Designing Creative
High Power Teams and
Organizations
Beyond Leadership
Eric W. Stein
Designing Creative High Power Teams and Organizations: Beyond Leadership
Copyright © Business Expert Press, LLC, 2014.
All rights reserved. No part of this publication may be reproduced,
stored in a retrieval system, or transmitted in any form or by any
means—electronic, mechanical, photocopy, recording, or any other
except for brief quotations, not to exceed 400 words, without the prior
permission of the publisher.
First published in 2014 by
Business Expert Press, LLC
222 East 46th Street, New York, NY 10017
www.businessexpertpress.com
ISBN-13: 978-1-60649-796-8 (paperback)
ISBN-13: 978-1-60649-797-5 (e-book)
Business Expert Press Human Resource Management and Organizational
Behavior Collection
Collection ISSN: 1946-5637 (print)
Collection ISSN: 1946-5645 (electronic)
Cover and interior design by Exeter Premedia Services Private Ltd.,
Chennai, India
First edition: 2014
10 9 8 7 6 5 4 3 2 1
Printed in the United States of America.
I dedicate this book to the memory of two of my mentors and
giants of social systems thinking that I had the opportunity to work
with while at the Wharton School of the University of Pennsylvania:
C. West Churchman and Russell Ackoff.
Abstract
The very best firms today are poietic organizations; that is, they are
exceptional at streamlining the processes of ideation, creation, and
production. Toward that end, poietic organizations do two things well:
(1) they design and develop high power teams, and (2) they create an
organizational culture and context that supports improvisation, design,
experimentation, aesthetic awareness, and strengths development.
Great teams exhibit the same characteristics: trust, commitment, and
energy. The first half of this book shows the reader how to assess team
member strengths using personality factors and multiple intelligences
theory. Following the assessments, the book illustrates how to best
represent and share this information to promote team development.
Three types of high performance teams are examined: improvisational
teams, design teams, and research teams.
The second half of this book examines the major models and images
upon which organizations are constructed, and the pros and cons
of these choices. Next, we look at the rise of the poietic organization
and its characteristics; that is, ones that innovate on a frequent basis.
The differences between ordinary organizations and poietic organizations
are highlighted, and why being a poietic organization confers competitive
advantage. Finally, we look at ways to transform your organization into a
poietic organization.
In summary, this book is about how to design and develop creative
high power teams and organizations, and explains why some firms lead
the way to blue oceans while others languish in red seas.
Keywords
aesthetics, business, change, design, development, experimentation,
human resources, improvisation, innovation, leadership, learning, man-
agement, organizations, poiesis, strategy, strengths, teams, transformation
Contents
Preface ..................................................................................................xi
Acknowledgments .................................................................................xiii
Chapter 1 Introduction ....................................................................1
Chapter 2 Team Assessment and Development Using
Personality Factors ...........................................................9
Chapter 3 Team Assessment and Development Using
Multiple Intelligences Theory ........................................23
Chapter 4 Team Design with Roles ................................................33
Chapter 5 High Performance Improvisational Teams .....................45
Chapter 6 High Performance Design Teams ...................................59
Chapter 7 High Performance Research and Scientific Teams ..........73
Chapter 8 Models of Organizations................................................81
Chapter 9 Rise of the Poietic Organization ....................................93
Chapter 10 Organizational Transformation ....................................101
Chapter 11 Transforming Your Organization into a
High Power Creative Design System ............................119
Chapter 12 Summary and Conclusions ..........................................133
Appendix ............................................................................................147
Notes..................................................................................................165
References ...........................................................................................171
Index .................................................................................................177
