Designing a Shared, Collaborative Office Space to Accommodate Young and Aging Employees

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Florida State University Libraries
Electronic Theses, Treatises and Dissertations The Graduate School
2010
Designing a Shared, Collaborative Office
Space to Accommodate Young and Aging
Employees
Taneshia S. West Albert
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THE FLORIDA STATE UNIVERSITY

COLLEGE OF VISUAL ARTS, THEATRE, AND DANCE

DESIGNING A SHARED, COLLABORATIVE OFFICE SPACE TO
ACCOMMODATE YOUNG AND AGING EMPLOYEES

By

TANESHIA S. WEST ALBERT

A Thesis submitted to the
Department of Interior Design
in partial fulfillment of the
requirements for the degree of
Master of Fine Arts

Degree Awarded:
Spring Semester, 2010
The members of the committee approve the thesis of Taneshia Sharnette West
Albert defended on March 19, 2010.

______________________________
Tasuku Ohazama
Professor Directing Thesis

______________________________
Lisa K. Waxman
Committee Member

______________________________
Jill Pable
Committee Member

______________________________
Peter Munton
Committee Member

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Approved:
_____________________________________
Eric Wiedegeen, Chair, Interior Design

_____________________________________
Sally E. McRorie, Dean, Visual Arts, Theater, and Dance

The Graduate School has verified and approved the above:named committee
members.
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This work is dedicated to:

My family past and present; for what you were never able to do for
yourselves, you dreamed for me and I accomplished.

My daughter; for what I was able to do for myself, I dream a bigger dream
for you.

My husband; for what I am able to do, I am deeply supported and loved by
you, and that allows me to accomplish anything.

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I would also like to especially thank my major professor, Tasuku (Tock)
Ohazama, for your continuous support, guidance, and valued advice throughout
this entire thesis process. A special thank you also goes to my committee
members Jill Pable, Ph.D., Lisa K. Waxman, Ph.D., and Peter Munton, for your
valued suggestions, critiques, and enthusiasm.
This thesis could not have been completed without the help of Hayley M.,
and Erika W., who gave much needed assistance and created connections for
me. A special thank you also goes to the customers and employees at
“Organization Community Improvement” for their willingness to participate in this
study.
I am humbled and eternally grateful for the support of my family, friends,
and the ladies in my “mommies” group who have supported me, in numerous
ways, through the start and completion of this thesis. A special thank you to my
beautiful husband Brandon Albert for everything you do, but especially for the
encouragement and support you gave along with the sacrifices you made for me
and our daughter throughout this process. An unending thank you goes to my
mother Priscilla West for your numerous trips across country to support and
encourage me to not only complete this thesis but to also strive for greatness.
Finally, I would like to thank the teachers and chairman of the Department
of Interior Design at The Florida State University for your support,
encouragement, and guidance. You are all unbelievable!
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1.1 Purpose of the Study 2
1.2 Justification of the Study 2
1.3 Design Opportunities 3
1.4 Goals 3
1.5 Research Question 4
1.6 Design Approach 4
1.7 Definition of Terms 5
1.8 Summary 7

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2.1 A Change in the Global Population 8
2.2 Aging and Retirement 10
2.3 The Workforce and the Aging Population 15
2.3.1 Stereotypes and the Workforce 17
2.4 Understanding the Relationship of the Human Body 19
2.4.1 Fall Prevention and Job Accommodations 19
2.4.2 Job Accommodation and Universal Design 20
2.4.3 Seven Elements of Universal Design 22
2.5 Principles of Ergonomics and Lighting 24
2.5.1 Ergonomic Principles 24
2.5.2 Lighting Principles 28
2.6 The Changing Workplace and Changing Design 29
2.6.1 The Evolving Workplace 30
2.6.2 Theories for designing the Evolving Workplace 33
2.6.3 Elements for Designing the Evolving Workplace 34
2.7 Summary 36

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3.1 Company History and Description 39
3.2 Organization Customer and Employee Profile 42
3.2.1 Programs Stationed at the Main Office Location 42
3.3 Design Research 43
3.3.1 Research Method and Design Methodology 43
3.3.2 Research Goals 44
3.3.3 Client Goals 45
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3.4 Existing Site Conditions 45
3.4.1 Existing Design Conditions 45
3.4.2 Accommodating Customer 49
3.4.3 Traffic and Separation within the Space 50
3.4.4 Large Group Activities 51
3.4.5 Small Group Activities 53
3.4.6. Individual Activities and Requirements 54
3.5 Design Considerations and Challenges 56
3.6 Codes and Regulations 63
3.7 Summary 67

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4.1 Results from the Interview with the Head of
Human Resources 70
4.2 Focus Group Results and Interpretations 71
4.3 Interpretation Summary 79
4.4 Observation Results 82
4.5 Summary 88
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5.1 Design Criteria 90
5.2 Office Space Planning 94
5.3 Employee Groupings & Space Allotment for the
Youth and Seniors Office Area 101
5.4 Exterior Views & Natural Light in the Youth and
Seniors Office Area 107
5.5 Artificial Lighting for the Youth and Seniors
Office Area 112
5.6 Job Accommodation Principles Expressed as
Furniture Choices 115
5.7 Material Choices 121
5.8 Summary 124
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6.1 Interviews and Research 126
6.2 Interpretation of Design Elements 128
6.3 Ideas for Future Research 130
6.4 Considerations for New Construction 130
6.5 Conclusion 131

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2.1 Current Floor Plan of Organization Community Improvement 26
3.1 Current Floor Plan of Organization Community Improvement 46
3.2 Space Allotted for Coming Expansion 48
3.3 Break Room (1) 49
3.4 Break Room (2) 49
3.5 Temporary Desk Space 50
3.6 Table Work Space 50
3.7 Traffic Flow Diagrams within the Space 51
3.8 Computer Laboratory One 52
3.9 Computer Laboratory Two 52
3.10 Lecture Room 52
3.11 Conference Room 53
3.12 Shared Office Spaces: Fulltime Employee 54
3.13 Shared Office Spaces: Part:time Employee 54
3.14 Non:personalized Work Area 55
3.15 Non:personalized Work Area 55
3.16 Group Brainstorming or Meeting Area 55
3.17 Group Brainstorming or Meeting Area 56
3.18 Ceiling Grid System and Troffer Lights 58, 83
3.19 Conference Room and Window Wall 58, 83
3.20 Full:time Employee Open Office Area 59, 84
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3.21 Full:time Employee Closed Office Area 59, 84
3.22 Full:time Employee Open Office Area 60, 85
3.23 Major Traffic Area with Part:time Employee Work Spaces 60, 85
3.24 Full:time Employee Open Office Area 61, 86
3.25 Ceiling Grid System and Troffer Lights 61, 86
3.26 Office Wall Finishes 62, 87
3.27 Desk Stain and Material 62, 87
4.1 Electrical Outlet Location to Desk 75
4.2 Electrical Outlet Location to Desk 75
4.3 Employee/Customer Preferences Diagram 81
5.1 Space Designation Floor Plan 94
5.2 Office Floor Plan (Line Drawing) 96
5.3 Youth & Seniors Area Relationship Floor Plan 97
5.4 Youth & Seniors Area Floor Plan 98
5.5 Youth & Seniors Area Perspective Drawing 99
5.6 Youth & Senior Area Floor Plan Traffic Flow 100
5.7 Mobile, Translucent Privacy Screen 101
5.8 Youth & Seniors Area Ceiling Illustration 103
5.9 Tangent Work Desk 104
5.10 Individual Work Desk 104
5.11 Crescent Shaped Work Desk 104
5.12 Floor Transition 105
5.13 Furniture Change 105
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