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Customer Experience: Future Trends and Insights PDF

218 Pages·2010·1.898 MB·English
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by Colin Shaw, Qaalfa Dibeehi, Steven Walden| 2010| 218 pages| 1.898| English

About Customer Experience: Future Trends and Insights

The quality of customer experience has become more important in recent times as businesses struggle to differentiate themselves. But what are the emerging trends that businesses should focus on today? The authors explore the growing trends that progressive businesses need to understand to give themselves a competitive advantage.

Detailed Information

Author:Colin Shaw, Qaalfa Dibeehi, Steven Walden
Publication Year:2010
ISBN:9780230247819
Pages:218
Language:English
File Size:1.898
Format:PDF
Price:FREE
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