Table Of ContentCROSS-CULTURAL EXPOSURE
AND CONNECTIONS
Intercultural Learning for Global Citizenship
21st Century Business Management
CROSS-CULTURAL EXPOSURE
AND CONNECTIONS
Intercultural Learning for Global Citizenship
Edited by
Arvind K. Birdie, PhD
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Library and Archives Canada Cataloguing in Publication
Title: Cross-cultural exposure and connections : intercultural learning for global citizenship / edited by
Arvind K. Birdie, PhD.
Names: Birdie, Arvind K., editor.
Description: Series statement: 21st century business management | Includes bibliographical references and index.
Identifiers: Canadiana (print) 20190240822 | Canadiana (ebook) 20190240830 | ISBN 9781771888127 (hardcover) |
ISBN 9780429275968 (ebook)
Subjects: LCSH: Diversity in the workplace—Management.
Classification: LCC HF5549.5.M5 C76 2020 | DDC 658.3008—dc23
Library of Congress Cataloging-in-Publication Data
Names: Birdie, Arvind K., editor.
Title: Cross-cultural exposure and connections : intercultural learning for global citizenship / edited by
Arvind K. Birdie, PhD.
Description: Oakville, ON, Canada ; Palm Bay, Florida, USA : Apple Aacdemic Press, 2020. | Series: 21st century
business management | Includes bibliographical references and index. | Summary: “This new book explores
important issue of cross-cultural management from a variety of perspectives, including theoretical and research
perspectives. It considers the impact of knowledge, experience, and exposure of cross-cultural differences in
developing global viewpoint and citizenship in the corporate workplace. The volume throws light on the emerging
concepts of building global citizens who are willing to think beyond boundaries of place, identity, and category,
and recognize all human beings as their equals while respecting humanity’s inherent diversity. The effective use
of cross-cultural teams can provide a source of experience and innovative thinking to enhance the competitive
position of organizations. However, cultural differences can interfere with the successful completion of goals in
today’s multicultural global business community. To achieve project goals and avoid cultural misunderstandings,
managers should be culturally sensitive and promote creativity and motivation through flexible leadership. The
chapter authors in Cross-Cultural Exposure and Connections: Evolving Global Businesses and Global Citizens
look at these challenges by reviewing and conducting empirical studies, roundtables, and focus discussions. The
volume tackles a variety of issues, including enterprise resource planning (ERP), talent management, differences
in individual work performances, differences in leadership styles, virtual work relationships, and much more. It
looks at the challenges in establishing cross-cultural workplaces, such as the overcoming significant barriers in
multi-cultural project communications and motivating project team members. This is the third book in the 21st
Century Business Management book series, which explores the dynamic equation of cross-cultural exposure and
management for HR practitioners and business leaders”-- Provided by publisher.
Identifiers: LCCN 2019056269 (print) | LCCN 2019056270 (ebook) | ISBN 9781771888127 (hardcover) |
ISBN 9780429275968 (ebook)
Subjects: LCSH: Diversity in the workplace. | Corporate culture.
Classification: LCC HF5549.5.M5 C763 2020 (print) | LCC HF5549.5.M5 (ebook) | DDC 658.3008--dc23
LC record available at https://lccn.loc.gov/2019056269
LC ebook record available at https://lccn.loc.gov/2019056270
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com and the CRC Press website at www.crcpress.com
DEDICATION
To Shaurya, Gagan..
for being the bliss and power surge!
CONTENTS
About the 21st Century Business Management Book Series ................................ ix
About the Editor ................................................................................................. xi
Contributors ....................................................................................................... xiii
Abbreviations .......................................................................................................xv
Acknowledgments .............................................................................................. xvii
Preface ............................................................................................................... xix
1. Cross-Cultural Management: A Theoretical and
Research Perspective .................................................................................. 1
Arvind K. Birdie
2. Employees’ Attitude Toward ERP System’s Use in Europe and
India: Comparing Two TAM-Based Studies .......................................... 29
Simona Sternad Zabukovšek, Samo Bobek, and Tjaša Štrukelj
3. Talent Management in Evolving Global Businesses:
A Cross-Cultural Context ......................................................................... 71
Navdeep Kaur Kular
4. Difference Between Individual Work Performances in
Researched Countries ...............................................................................97
Živa Veingerl Čic, Samo Bobek, and Simona Šarotar Žižek
5. Evolving Consumer Choices Across Cultures ...................................... 127
Priya Vij and P. P. Arya
6. Leading and Managing Cross-Cultural Teams:
How Leadership Styles Differ Across Cultures .................................... 151
Roopam Sachdeva
7. Becoming Virtually Skilled: All About Working in
Cross-Cultural Virtual Teams ................................................................ 189
Roopam Sachdeva
8. Understanding and Managing Cultural Diversity in the
Workplace ................................................................................................ 225
Sakshi Kaul
viii Contents
9. Crossing Borders with Content Marketing .......................................... 243
Priyanka Singh
Index ..................................................................................................... 261
ABOUT THE 21ST CENTURY
BUSINESS MANAGEMENT
BOOK SERIES
Series Editor:
Arvind K. Birdie, PhD
Assistant Director, International Affairs,
Amity University, Haryana, India
E-mail: [email protected]
CURRENT BOOKS IN THE SERIES
Employees and Employers in Service Organizations:
Emerging Challenges and Opportunities
Editor: Arvind K. Birdie, PhD
The Future of Organizations: Workplace Issues and Practices
Editor: Arvind K. Birdie, PhD
Cross-Cultural Exposure and Connections: Intercultural Learning
for Global Citizenship
Editor: Arvind K. Birdie, PhD
Other topics/volumes are planned on these topics:
1. Globalization and Emerging Leadership
2. Positive Psychology and Today’s Organizations
3. Changing Consumer Behavior and Organizations
4. The Impact of Technological Advancement on Organizations
5. Emerging Employer and Employee Relations
6. Designing Future Organizations and Emerging Sectors
7. Aging in South Asia and the Impact on Emerging Businesses
8. Issues in Intercultural Management
9. The Role of Spirituality in Management
10. Increasing Workforce Diversity in Organizations
11. Creating Innovation in Organizations
12. Purchasing Power and Happiness in Customers
