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Chapter 4-Notes PDF

14 Pages·2021·English
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by ['Mesay Barekew']| 2021| 14 pages| English

About Chapter 4-Notes

This chapter discusses conflict, the conflict process, and methods for effectively handling conflict such as negotiation and bargaining. It defines conflict as a process that begins when one party perceives another has negatively affected something they care about. There are three views of conflict in organizations discussed: the traditional view sees all conflict as harmful, the human relations view sees conflict as natural and inevitable, and the interactionist view encourages some conflict as it can improve group performance. The chapter examines types of conflict including task, relationship, and process conflict and how they can be either functional or dysfunctional. It also outlines structural and personal factors that can cause conflict in organizations, such as specialization, interdependence, goal differences, and individual personalities, skills, and perceptions.

Detailed Information

Author:['Mesay Barekew']
Publication Year:2021
Pages:14
Language:English
Format:PDF
Price:FREE
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