Analysis, design, and implementation of a web-based training system for multi-criteria decision support, integrating hypertext, multimedia-based case studies and training software

114 Pages·1.7 MB·en_US

by  Klein, Donald E.;Mallory, Christine A.;Safstrom, David W.

NPS ARCHIVE
1997*0°\
KLEIN, D.
NAVAL POSTGRADUATE SCHOOL
Monterey, California
THESIS
ANALYSIS, DESIGN, AND IMPLEMENTATION OF A WEB-
BASED TRAINING SYSTEM FOR MULTI-CRITERIA DECISION
SUPPORT, INTEGRATING HYPERTEXT, MULTIMEDIA-BASED
CASE STUDIES AND TRAINING SOFTWARE
by
Donald E. Klein
Christine A. Mallory
David W. Safstrom
September, 1997
Thesis Co-Advisors: Tung X. Bui
Thesis
Geoffrey Xie
K5746
Approved for public release; distribution is unlimited
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1. AGENCYUSEONLY (Leaveblank) 2. REPORTDATE 3. REPORTTYPEAND DATESCOVERED
September 1997 Master's Thesis
4. titleandsubtitle ANALYSIS, DESIGN, AND IMPLEMENTATION OF A 5. FUNDING NUMBERS
WEB-BASED TRAINNING SYSTEM FOR MULTI-CRITERIA
DECISION SUPPORT, INTEGRATING HYPERTEXT, MULTIMEDIA-
BASED CASE STUDIES AND TRAINING SOFTWARE
6. AUTHOR(S)
Klein, Donald E., Mallory, Christine A., Safstrom, DavidW.
PERFORMING
7. PERFORMINGORGANIZATIONNAME(S)ANDADDRESS(ES) 8O.RGANIZATION REPORT
Naval Postgraduate School NUMBER
Monterey, CA 93943-5000
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SUPPLEMENTARYNOTES
11.
The views expressed in this thesis arethose oftheauthoranddo notreflectthe official policy orposition ofthe Department of
Defense ortheU.S. Government.
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Approved forpublicrelease; distribution is unlimited.
13. ABSTRACT (maximum 200 words) Theobjective ofthe study is topropose anew learning medium, which takes
advantage ofthe latestdevelopments in computerbased training (CBT) and theWorld Wide Web as an innovative mode for
delivering education. The key research focus ofthis thesis is thedesign ofthe framework to bestcombine hypertext
technology, computer-based training functionality's and interactive multimediato enhance learningeffectiveness. This research
also focuses on the interactive multimediatoenhance learning effectiveness. Additionally, this research incorporates the
migration and enhancementofa multiplecriteriadecision supporttextbookfrom print media to electronic media. Lessons
learned from this developmenteffort will beused toderive ageneral framework fordeveloping integrated web-based CBT
tools. A multimediatraining module prototypedeveloped during this researchcan be viewed at
[http;//www.cimnet.nps.navy.com/coop
l.
14. SUBJECTTERMS 15. NUMBER OF
Computerbased training, Internetbased training PAGES
110
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Approved forpublic release; distribution is unlimited
ANALYSIS,DESIGN, AND IMPLEMENTATION OF A WEB-BASED TRAINING SYSTEM FOR
MULTI-CRITERIA DECISION SUPPORT, INTEGRATING HYPERTEXT, MULTIMEDIA-
BASED CASE STUDIES ANDTRAINING SOFTWARE
Donald E. Klein
Lieutenant, Uniteo States Navy
B.S., University ofWisconsin, 1989
Christine A. Mallory
Lieutenant, United StatesNavy
B.S., University ofthe StateofNew York, 1988
David W. Safstrom
Commander, United States Navy
B.S., LeTourneau University, 1977
Submitted in partial fulfillment
oftherequirements forthedegree of
MASTER OF SCIENCE IN INFORMATION TECHNOLOGY MANAGEMENT
from the
NAVALPOSTGRADUATE SCHOOL
September 1997

.
^DUDL^EYKNOX LIBRARY
0STGRADUATE SCHOOL
MONTEREY CA
93943*101
ABSTRACT
The objective ofthis thesis is to propose a new learning medium, which takes advantage
of the latest developments in computer based training (CBT) and the World Wide Web as an
innovative mode for delivering education. The key research focus of this thesis is the design of
the framework to best combine hypertext technology, computer-based training functionality and
interactive multimedia to enhance learning effectiveness. This thesis develops a prototype of a
multimedia training module based on a case study for the ELECTRE 1 model of Cooperative
Multiple Criteria Group Decision Making. The written thesis reports on the process of building
the prototype and the lessons learned. The actual product may be viewed at
Thttp://www.cimnet.nps.navv.com/coop
l
vi
.
TABLE OF CONTENTS
INTRODUCTION
I. 1
AREA OF RESEARCH
A.
1
RESEARCH QUESTIONS
B. 1
C BENEFITS OF STUDY
1
METHODOLOGY
D. 2
RESEARCH OUTPUT
E. 2
ORGANIZATION OF THE STUDY
F. 3
LITERATURE REVIEW
H. 5
HISTORICAL PERSPECTIVE OF CBT
A. 5
B. CURRENT TRENDS IN CBT DELIVERY 9
1. Determining the Feasibility ofCBT Use 9
2. Cost Issues 15
3. Hypertext-based Instruction 18
4. Multimedia as a Training Tool 20
5 Internet-based Training (IBT) and Web-based Training (WBT) 22
6. Motion Video 24
C. INSTRUCTIONAL DESIGN ISSUES 25
D. AUTHORING TOOLS 27
m. METHODOLOGY 31
A. ANALYSIS 31
1. Determine Training Technique 31
2. Determine Training Objectives 32
vn
B. DESIGN 32
1. Script Design 32
2. System Considerations 33
3. Media Selection 34
4. Audio Considerations 36
5. Software Considerations 37
DEVELOPMENT
C. 38
1. Animation Creation 39
2. Audio Creation 41
3. Movie Layout 42
D. IMPLEMENTATION 44
Web Page Implementation 45
1.
2. Movie Internet Preparation 46
E. EVALUATION 47
IV. OPERATION OF THE GROUP DECISION SUPPORT SYSTEM TRAINING
MODULE
49
A. INTRODUCTION 49
B. INTERNET-BASED TRAINING APPLICATION 49
C. PROCEDURES FOR ACCESSING AND RUNNING THE IBT 53
D. INTERNET BROWSER REQUIREMENTS 57
V. SUMMARY AND RECOMMENDATIONS FOR FUTURE RESEARCH 61
A. SUMMARY OF RESEARCH 61
LESSONS LEARNED
B. 62
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