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About 35-Article Text-160-2-10-20180921
This study examines the relationship between total quality management (TQM) practices and supply chain management (SCM) practices in the logistics sector of Pakistan. The study developed a conceptual framework linking six TQM practices from the Malcolm Baldrige National Quality Award (leadership, strategic planning, customer focus, human resource management, process management, and information analysis) to SCM practices. A survey was administered to 270 managers to collect data on these variables. Multiple regression analysis found significant relationships between leadership, strategic planning, customer focus, and human resource management with SCM, but insignificant relationships between process management and information analysis with SCM. The study provides insights for implementing integrated TQM and SCM systems to improve organizational performance.
Detailed Information
| Author: | ['hamza '] |
|---|---|
| Publication Year: | 2019 |
| Pages: | 7 |
| Language: | English |
| Format: | |
| Price: | FREE |
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