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About The IT Service Management Processes and Activities Roles and Responsibilities Job Description Handbook: All 52 ITIL Tasks, Functions and Job Descriptions ... Ready to Use - bringing Theory into Practice
52-document ITIL® V3 role & responsibility descriptions handbook divided into six parts: CSI, Service Design, Service Operation, Service Strategy, Service Transition & ISO/IEC 20000.
Detailed Information
| Author: | Gerard Blokdijk, Ivanka Menken |
|---|---|
| Publication Year: | 2008 |
| ISBN: | 9781921523472 |
| Pages: | 167 |
| Language: | English |
| File Size: | 2.011 |
| Format: | |
| Price: | FREE |
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