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Problem Management Best Practice Handbook: Building, Running and Managing Effective Problem Management and Support - Ready to use supporting documents bringing ITIL Theory into Practice PDF

114 Pages·2008·2.145 MB·English
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Download Problem Management Best Practice Handbook: Building, Running and Managing Effective Problem Management and Support - Ready to use supporting documents bringing ITIL Theory into Practice PDF Free - Full Version

by Gerard Blokdijk, Ivanka Menken| 2008| 114 pages| 2.145| English

About Problem Management Best Practice Handbook: Building, Running and Managing Effective Problem Management and Support - Ready to use supporting documents bringing ITIL Theory into Practice

A professional technical roadmap to IT Service Problem Management & Support, with templates & design documents, mindmaps, roles & responsibilities, KPIs, audit plans & other IT Service Management resources for organizational implementation.

Detailed Information

Author:Gerard Blokdijk, Ivanka Menken
Publication Year:2008
ISBN:9781921523830
Pages:114
Language:English
File Size:2.145
Format:PDF
Price:FREE
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