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Personalising public services: Understanding the personalisation narrative PDF

217 Pages·2011·1.3 MB·English
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by Catherine Needham| 2011| 217 pages| 1.3| English

About Personalising public services: Understanding the personalisation narrative

Personalisation – the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff – is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.

Detailed Information

Author:Catherine Needham
Publication Year:2011
ISBN:9781847427595
Pages:217
Language:English
File Size:1.3
Format:PDF
Price:FREE
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