I Know What You're Thinking: Using the Four Codes of Reading People to Improve Your Life

270 Pages·2003·0.76 MB·English

by  Lillian Glass

I Know What
You’re Thinking
Using the Four Codes of Reading
People to Improve Your Life
Lillian Glass, Ph.D.
John Wiley & Sons,Inc.
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I Know What
You’re Thinking
Using the Four Codes of Reading
People to Improve Your Life
Lillian Glass, Ph.D.
John Wiley & Sons,Inc.
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Copyright ©2002 by Lillian Glass. All rights reserved
Published by John Wiley & Sons,Inc.
No part of this publication may be reproduced,stored in a
retrieval system,or transmitted in any form or by any means,electronic,
mechanical,photocopying,recording,scanning,or otherwise,except
as permitted under Section 107 or 108 of the 1976 United States Copyright
Act,without either the prior written permission of the Publisher,or
authorization through payment of the appropriate per-copy fee to the Copy-
right Clearance Center,222 Rosewood Drive,Danvers,MA 01923,(978)
750-8400,fax [phone]. Requests to the Publisher for permission
should be addressed to the Permissions Department,John Wiley & Sons,
Inc.,605 Third Avenue,New York,NY 10158-0012,[phone],
fax [phone],email:[email protected].
This publication is designed to provide accurate and authoritative
information in regard to the subject matter covered. It is sold with the
understanding that the publisher is not engaged in rendering professional
services. If professional advice or other expert assistance is required,the
services of a competent professional person should be sought.
This title is also available in print as ISBN 0-471-38140-3.
Some content that appears in the print version of this book
may not be available in this electronic edition.
For more information about Wiley products,
R visit our web site at www.Wiley.com
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I am dedicating this book to my late father,Abraham Glass,
and my late brother,Manny M. Glass. These wonderful,brilliant men
were truly masters in the art of reading people.May their wisdom I now
share with you enrich your life as it has mine; may their insights give
you as sharp an understanding of others as they gave me.
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Contents
Acknowledgments ix
PART ONE
The Art and Science of Reading People
Introduction 3
1.The “How Well Do I Read People?” Quiz 9
2.Why It’s So Important to Read People 19
Your Answers Reflect You 21
No More Victimization 21
Two Scenarios:Positive and Negative 28
Translating the Vibe 30
3.The Basics of Reading People 33
The Four Codes of Communication 34
Listening to the Speaking Code 34
Hearing the Vocal Code 35
Watching the Body Language Code 35
Looking at the Facial Code 36
Read Them,Heed Them 36
Using Your Brain 37
v
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vi CONTENTS
4.Increasing Your People Reading Skills 45
People Reading Survey 45
The Ten Characteristics of Great People Readers 47
How to Stop,Look,andListen 49
PART TWO
Mastering the Four Codes of Communication
Introduction:The People Reading Checklist 63
5. Understanding the Speech Code 69
Speech Code Survey 69
Verbal Leakage 71
Verbal Leaks and Speech Codes 74
6.Understanding the Vocal Code 109
Vocal Code Survey 109
The Mirror of the Soul 110
The Voice Doesn’t Lie 111
Exceptions in Vocal Code Analysis 114
Analyzing Vocal Cues 118
Making Your Voice Give the Right Message 140
7.Understanding the Body Language Code 141
Body Language Code Survey 141
Celebrity Body Reading 145
The Body Doesn’t Lie 147
Posturing:Straight and Not 155
Be Fully Armed 158
Emotional Hands 159
Touching 163
Emotional Feet 166
Leg Reading 167
The Walk 169
What You Wear 171
Grooming and Hygiene 173
R
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Contents vii
8.Understanding the Facial Code 175
Facial Code Survey 176
Facial Disconnects 179
Facial Attraction 180
Emotional Eyes 182
Eyebrow Expressions 187
Read My Lips 187
The Emotional Chin 193
The Nose Knows 194
Ear Talk 195
Aloof Expressions 196
The Sincere Face 196
PART THREE
Using the Codes to Determine Personality Types
9. Understanding the Fourteen Personality Profiles 199
Categorizing People 199
Personality Profile Quiz 200
Psychological Considerations 204
First Impressions 204
The Fourteen Personality Types 205
10. Conclusion: Understanding What It’s All About 233
Integrating All Four Codes of Communication 234
Appendix A: Recommended Reading 239
Appendix B: Gallup Poll Results Concerning
Annoying Speech Habits 245
Index 247
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