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About Gratuity: A Contextual Understanding of Tipping Norms from the Perspective of Tipped Employees
Gratuity provides a perspective on nonstandard compensation that demonstrates the process by which tipping norms have an impact on the experiences of workers. Understanding this under-researched perspective reveals a great deal about the role of norms in economic transactions as well as the management practices that shape the work environment and enhance organizational performance.
Detailed Information
| Author: | Richard Seltzer, Holona LeAnne Ochs |
|---|---|
| Publication Year: | 2010 |
| ISBN: | 9780739144244 |
| Pages: | 311 |
| Language: | English |
| File Size: | 1.073 |
| Format: | |
| Price: | FREE |
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