DigiDelivery Admin Guide

86 Pages·2005·1.38 MB·English

by  Digidesign Technical Publications

DigiDelivery
Administrator’s Guide
Version 2.1 for Digidesign Serv|GT and Serv|LT
Digidesign
2001 Junipero Serra Boulevard
Daly City, CA 94014-3886 USA
tel: 650·731·6300
fax: 650·731·6399
Technical Support (USA)
tel: 650·731·6100
fax: 650·731·6384
Product Information (USA)
tel: 650·731·6102
tel: 800·333·2137
International Offices
Visit the Digidesign Web site
for contact information
Web Site
www.digidesign.com
Copyright
This guide is copyrighted ©2005 by Digidesign, a division of
Avid Technology, Inc. (hereafter “Digidesign”), with all rights
reserved. Under copyright laws, this guide may not be
duplicated in whole or in part without the written consent of
Digidesign.
DIGIDESIGN, AVID, DIGIDELIVERY, and PRO TOOLS are
trademarks or registered trademarks of Digidesign and/or Avid
Technology, Inc. All other trademarks are the property of their
respective owners.
Product features, specifications, system requirements, and
availability are subject to change without notice.
PN 9106-18623-00 REV A 1/06
WARNING: This product contains chemicals, including lead,
known to the State of California to cause cancer and birth
defects or other reproductive harm. Wash hands after
handling.
contents
Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1. Introduction to DigiDelivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The DigiDelivery System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
DigiDelivery Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Digidesign Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 2. DigiDelivery Server Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Digidesign Server Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Digidesign Server Back Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 3. Installing and Configuring DigiDelivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Mounting the Server in a Rack (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Turning On the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Network and Router Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting to the DigiDelivery Setup Wizard for Initial Setup. . . . . . . . . . . . . . . . . . . . . . . . . 15
Configuring DigiDelivery with the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Testing Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing the DigiDelivery Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 4. DigiDelivery System Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Logging in as Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Managing System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Managing Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Managing Deliveries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
DigiDelivery Support Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Contents iii
Chapter 5. User Account Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Logging into an Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Managing User Account Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Managing Deliveries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Chapter 6. Receiving Deliveries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Receiving Standard Deliveries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Receiving Pro Tools Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Chapter 7. Sending Deliveries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
DigiDelivery Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Sending a Standard Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Sending Pro Tools Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Chapter 8. Using Server-to-Server Relay to Receive Deliveries. . . . . . . . . . . . . . . . . . 61
How Server-to-Server Relay Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Server-to-Server Relay Requirements for Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Registering and Verifying Your Email for Initial Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuring Server-to-Server Relay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Checking Status for Relayed Deliveries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Expiration Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Appendix A. Using DHCP to Set Up Your DigiDelivery System. . . . . . . . . . . . . . . . . . . 67
Enabling DHCP for Windows XP or Windows 2000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Enabling DHCP for Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Enabling DHCP for Mac OS 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Appendix B. Trusted Certificate Authorities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
iv DigiDelivery Adminstrator’s Guide
DigiDelivery Client Quick Start
Installing the DigiDelivery Client Sending Deliveries
To download and install the DigiDelivery client To send a delivery:
software:
1 Launch the DigiDelivery client software.
1 Launch your Web browser and navigate to the
2 Click New Delivery.
Digidesign DigiDelivery Web site
(www.digidesign.com/digidelivery/clients). 3 Drag the files or folders you want to deliver
onto the Send Wizard window, and click Next.
2 Click the link for your operating system.
3 Follow the on-screen instructions to complete If you are sending a Pro Tools session on
the installation. Windows or Mac OS X, you will have the
option to include or exclude specific types of
media files associated with the session.
Receiving Deliveries
4 Select the DigiDelivery account and server
To receive a delivery: that will be used to send your delivery, and click
1 When you receive a delivery email notifica- Next.
tion, click the access URL (located next to “Click
5 Under Add Recipients, choose recipients for
this link to download your delivery”).
the delivery from the available lists or type
2 If DigiDelivery prompts you for the encryp- email addresses manually.
tion key, enter the key as you received it from
6 Choose whether to include the encryption
the sender, and click Receive Delivery.
key with the delivery notification email, and
3 Choose a destination for the delivery, and click Next.
click OK (Windows) or Choose (Macintosh).
7 If you want to include a text message in the
4 When the delivery is complete, click Quit. delivery notification email sent to each recipi-
ent, enter it in the Message text box.
8 If you want to save a text summary of the de-
livery, click Save Summary and navigate to the
location where you want to save the summary.
(This is required when you choose to omit the
encryption key from the delivery notification.)
9 Click Next to complete sending your delivery.
The DigiDelivery main window displays the
progress of your delivery.

chapter 1
Introduction to DigiDelivery
Welcome to DigiDelivery, Digidesign’s system DigiDelivery Server Package
for efficient and reliable transfer of digital media
Each DigiDelivery server package includes the
files over the Internet.
following components:
• Digidesign Serv|GT or Digidesign Serv|LT
server hardware with pre-installed software
The DigiDelivery System
• DigiDelivery Administrator Guide (this guide)
The DigiDelivery system is based on: • DigiDelivery server software
• A DigiDelivery server, which securely stores the • AC power cable
media to be delivered • Rackmount kit
• Client software, which automates the sending
and receiving of deliveries DigiDelivery Client Software
Anyone can send and receive files from a Digi- Users of a DigiDelivery system transfer media to
Delivery system, even if they do not own a Digi- and from the server by using the DigiDelivery
Delivery server. client software, available for free download on
the DigiDelivery Web site (www.digide-
To send a delivery, senders need:
sign.com/digidelivery/clients).
• An Internet connection
• DigiDelivery client software
• An account on a DigiDelivery server
To receive a delivery, recipients need:
• An Internet connection
• DigiDelivery client software
Recipients do not need an account on a
DigiDelivery server in order to receive deliv-
eries.
Chapter 1: Introduction to DigiDelivery 1
DigiDelivery Features System Requirements
Drag-and-Drop Delivery To create a delivery, drag This section describes system requirements for
files or folders onto the DigiDelivery client soft- DigiDelivery servers, system administration,
ware or the DigiDelivery application icon, alias, DigiDelivery client software, and compatibility
or shortcut. If the file is a Pro Tools session, Digi- information.
Delivery automatically includes all files related
to the session in the delivery. DigiDelivery Servers
Multiple Deliveries Using the Delivery Queue,
The DigiDelivery Serv|GT and DigiDelivery
you can send, receive, and prioritize multiple
Serv|LT servers have the following system soft-
deliveries at any given time.
ware, network configuration, and Internet con-
Automatic Email Notification When a delivery is nection requirements.
posted, recipients receive an email message that
System Software
contains an access URL, or link to the delivery,
that automatically launches the DigiDelivery
DigiDelivery servers ship with the operating sys-
client software and begins downloading the de-
tem software pre-installed.
livery.
Web-Based Administration Administrators of a Network Configuration
DigiDelivery server can manage server settings
and accounts, and account holders can manage Before you connect your DigiDelivery server
account settings and deliveries from a Web to a LAN, router, cable modem, or DSL mo-
browser. dem, refer to the network configuration in-
formation on the DigiDelivery Technical
Secure Storage and Transmission All content on
Requirements page of the DigiDelivery Web
the DigiDelivery server is stored and transmitted
site (www.digidelivery.net).
securely. Deliveries are encrypted when they are
posted and can only be decrypted by their in-
tended recipients.
Fast Data Transfers By using proprietary thread-
ing technology and lossless compression algo-
rithms, DigiDelivery achieves significantly
faster transfers than FTP servers.
Server-to-Server Relay If both you and a sender
have DigiDelivery systems, Server-to-Server Re-
lay can greatly speed the delivery process by au-
tomatically transferring the delivery from the
sender's server to your server without requiring
you to initiate the download.
2 DigiDelivery Adminstrator’s Guide
Internet Connection DigiDelivery Administration
The DigiDelivery server must have a connection To administer DigiDelivery servers, the follow-
to the Internet with the following properties for ing are required:
DigiDelivery to work properly: • A computer running a Digidesign-qualified
◆ An “always-on” Ethernet connection version of Windows XP, Windows 2000, or
Mac OS X
◆ A dedicated, static, externally-addressable IP
• A connection to the same LAN (local area
address
network) as the server, or a connection to
◆ Access to a DNS server that will resolve public
the Internet
IP Addresses
• A qualified Web browser
◆ The following Inbound ports must be open:
• 22/tcp Certain steps, such as the initial setup or re-
set of the administrator password, require a
• 80/tcp
direct Ethernet connection to the server in-
• 443/tcp
stead of connecting through your network.
Technically, 53/udp inbound and 123/udp
inbound do not need to be open, but the fire- Mac OS 9 browsers have not been qualified
wall must allow responses to packets com- for system administration, and may not
ing from those ports. provide full SSL security even if an authen-
tication certificate is installed.
◆ The following Outbound ports must be open:
• 25/tcp DigiDelivery Client Software
• 53/tcp and 53/udp
To use the DigiDelivery client software to re-
• 80/tcp
ceive or send deliveries, the following are re-
• 123/udp
quired:
• 443/tcp
• A computer running a Digidesign-qualified
Refer to the documentation for your router, version of Windows XP, Windows 2000,
cable modem, or DSL modem for instructions Mac OS X, or Mac OS 9
on setting up ports. For details on how these • To send (upload) deliveries, a computer
ports are used, see “Network and Router Set- must have Internet access and a Digi-
tings” on page 13. For sample network configu- Delivery account.
rations and router setup instructions refer to the • To receive (download) deliveries, a com-
DigiDelivery Technical Requirements Web page puter must have access to the Internet and
(www.digidelivery.net). to the recipient’s email account.
Chapter 1: Introduction to DigiDelivery 3
Compatibility Information Conventions Used in This Guide
Digidesign can only assure compatibility and Digidesign guides use the following symbols to
provide support for hardware and software it highlight important information:
has tested and approved.
User Tips are helpful hints for getting the
For a list of Digidesign-qualified operating sys- most from your system.
tems and Web browsers, refer to the Digi-
Delivery Technical Requirements Web page
Important Notices include information that
(www.digidelivery.net).
could affect your data or the performance of
your system.
Digidesign Registration
Shortcuts show you useful keyboard or
Make sure to complete and return the registra- mouse shortcuts.
tion card included with your DigiDelivery
Serv|GT or Serv|LT system. Refer to the registra-
Cross References point to related sections in
tion card for information on technical support.
other Digidesign guides.
As a security precaution, you should make a
note of your unit’s 8-digit unique identifica-
tion number (UID) on the Server Adminis-
tration page. This may assist Customer
Support in troubleshooting, or if your unit is
ever stolen.
About This Guide
A PDF version of this guide is available on the
DigiDelivery Support page on Digidesign’s Web
site (www.digidelivery.net). To view or print the
PDF guide, you can install Acrobat Reader, avail-
able for free download on Adobe’s Web site
(www.adobe.com).
4 DigiDelivery Adminstrator’s Guide