Patterns: SOA Foundation - Business Process Management Scenario

524 Pages·8.262 MB·English

by  Keen M., et. al.

Front cover

Patterns: SOA Foundation -
Business Process
Management Scenario
Model, assemble, deploy, and manage
business process management solutions
Follow implementation guides
using IBM WebSphere software
Learn by example with
practical scenarios
Martin Keen
Greg Ackerman
Islam Azaz
Manfred Haas
Richard Johnson
JeeWook Kim
Paul Robertson
ibm.com/redbooks

International Technical Support Organization
Patterns: SOA Foundation - Business Process
Management Scenario
August 2006
SG24-7234-00
Note: Before using this information and the product it supports, read the information in
“Notices” on pagexi.
First Edition (August 2006)
This edition applies to IBM WebSphere Business Modeler V6, IBM WebSphere Integration
Developer V6, IBM WebSphere Process Server V6, and IBM WebSphere Business Monitor V6.
© Copyright International Business Machines Corporation 2006. All rights reserved.
Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP
Schedule Contract with IBM Corp.
Contents
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
The team that wrote this redbook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Become a published author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Comments welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Part 1. SOA Foundation and Business Process Management . . . . . . . . . . . . . . . . . . . . . . . 1
Chapter 1. Welcome to this redbook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.1 An introduction to this document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.2 How to navigate this book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.2.1 SOA Foundation and the Business Process Management scenario . 5
1.2.2 Applying SOA scenarios and the IBM Patterns for e-business. . . . . . 5
1.2.3 Business Process Management product capabilities . . . . . . . . . . . . . 6
1.2.4 Business Process Management scenario implementation . . . . . . . . . 7
Chapter 2. IBM SOA Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1 SOA Foundation lifecycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.2 SOA Foundation Reference Architecture . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.3 SOA Foundation scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.3.1 Service Creation scenario. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.3.2 Service Connectivity scenario. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.3.3 Interaction and Collaboration Services scenario. . . . . . . . . . . . . . . . 29
2.3.4 Business Process Management scenario. . . . . . . . . . . . . . . . . . . . . 30
2.3.5 Information as a Service scenario. . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Chapter 3. Business Process Management scenario . . . . . . . . . . . . . . . . 33
3.1 Business Process Management overview. . . . . . . . . . . . . . . . . . . . . . . . . 34
3.2 IBM products for Business Process Management . . . . . . . . . . . . . . . . . . 35
3.2.1 Summary of IBM products for Business Process Management . . . . 35
3.2.2 IBM product descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.3 Roles of Business Process Management . . . . . . . . . . . . . . . . . . . . . . . . . 39
Chapter 4. Process for applying SOA scenarios . . . . . . . . . . . . . . . . . . . . 43
4.1 Process for using SOA scenarios and patterns. . . . . . . . . . . . . . . . . . . . . 44
4.1.1 SOA scenario selection table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4.2 Applying the process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
© Copyright IBM Corp. 2006. All rights reserved. iii
Chapter 5. Patterns for e-business and Business Process Management 49
5.1 Introduction to the Patterns for e-business . . . . . . . . . . . . . . . . . . . . . . . . 50
5.1.1 Patterns for e-business layered asset model . . . . . . . . . . . . . . . . . . 50
5.1.2 Summary description of patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
5.1.3 Patterns for e-business Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
5.2 Application Integration pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
5.2.1 Serial Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
5.2.2 Parallel Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
5.3 Extended Enterprise pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
5.3.1 Exposed Serial Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Part 2. Business Process Management product capabilities. . . . . . . . . . . . . . . . . . . . . . . 71
Chapter 6. Modeling capabilities of WebSphere Business Modeler. . . . . 73
6.1 Business value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
6.2 Modeling capabilities with WebSphere Business Modeler . . . . . . . . . . . . 75
6.2.1 Overview of WebSphere Business Modeler features . . . . . . . . . . . . 75
6.2.2 Basic business modeling and modeling modes . . . . . . . . . . . . . . . . 79
6.2.3 Simulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
6.2.4 Business measures design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
6.2.5 Modeling for execution and monitoring. . . . . . . . . . . . . . . . . . . . . . . 86
6.2.6 Importing and reusing existing Web services definitions . . . . . . . . . 94
Chapter 7. Assembly capabilities of WebSphere Integration Developer. 99
7.1 Business value of using WebSphere Integration Developer. . . . . . . . . . 100
7.2 The IBM SOA programming model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
7.3 Role of the integration developer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
7.4 Getting to know WebSphere Integration Developer . . . . . . . . . . . . . . . . 105
7.4.1 Key component types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
7.4.2 Integration services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
7.4.3 Essential terms and concepts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Chapter 8. Deployment capabilities of WebSphere Process Server. . . . 121
8.1 Business value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
8.1.1 Reliable and simple operation environment . . . . . . . . . . . . . . . . . . 122
8.1.2 Protection of investment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
8.1.3 Agility built into operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
8.2 Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
8.2.1 Capabilities as an SCA and WS-BPEL runtime environment. . . . . 124
8.2.2 Capabilities to work with external resources. . . . . . . . . . . . . . . . . . 126
8.2.3 Installation capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
8.2.4 Capabilities to run BPM applications. . . . . . . . . . . . . . . . . . . . . . . . 129
8.2.5 Administration capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
8.2.6 Capabilities to configure security to use with human tasks. . . . . . . 133
iv Patterns: SOA Foundation - Business Process Management Scenario
8.2.7 Version control capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Chapter 9. Management capabilities of WebSphere Business Monitor. 137
9.1 Business value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
9.1.1 Basic activities of process monitoring. . . . . . . . . . . . . . . . . . . . . . . 138
9.1.2 Process monitoring using BPM-enabling solutions. . . . . . . . . . . . . 139
9.1.3 Real-time process monitoring using IBM BPM solutions . . . . . . . . 140
9.2 WebSphere Business Monitor capabilities . . . . . . . . . . . . . . . . . . . . . . . 141
9.2.1 Real-time business measure extraction . . . . . . . . . . . . . . . . . . . . . 142
9.2.2 Business situation handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
9.2.3 Performance analysis and reporting. . . . . . . . . . . . . . . . . . . . . . . . 143
9.2.4 Using historical data for continuous process improvement. . . . . . . 149
Part 3. Scenario implementation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Chapter 10. Business scenario and solution architecture . . . . . . . . . . . 153
10.1 Business model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
10.1.1 Initial context. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
10.1.2 Existing business process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
10.1.3 Business rules and business measures . . . . . . . . . . . . . . . . . . . . 155
10.1.4 Roles in the organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
10.2 IT requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
10.2.1 Functional requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
10.2.2 Non-functional requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
10.2.3 System context diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
10.3 Solution architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
10.3.1 Apply fit gap analysis to ITSO Speedy Rentals. . . . . . . . . . . . . . . 159
10.3.2 Select the SOA scenario. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
10.3.3 Reuse patterns assets to accelerate solution architecture . . . . . . 161
10.4 Implementation details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
10.4.1 Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
10.4.2 Assemble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
10.4.3 Deploy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
10.4.4 Manage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
10.4.5 Continuous improvement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Chapter 11. Model with WebSphere Business Modeler. . . . . . . . . . . . . . 167
11.1 Overview of the process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
11.2 Modeling the current business process. . . . . . . . . . . . . . . . . . . . . . . . . 169
11.3 Creating the As-Is process model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
11.3.1 Configuring WebSphere Business Modeler . . . . . . . . . . . . . . . . . 171
11.3.2 Creating the As-Is process flow . . . . . . . . . . . . . . . . . . . . . . . . . . 176
11.3.3 Creating the business items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
11.3.4 Connecting tasks with associated data. . . . . . . . . . . . . . . . . . . . . 184
Contents v
11.3.5 Adding classifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
11.3.6 Adding resources and roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
11.3.7 Defining the organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
11.3.8 Adding resources and organizations to the process. . . . . . . . . . . 196
11.4 Simulating the As-Is current process model . . . . . . . . . . . . . . . . . . . . . 198
11.4.1 Configuring simulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
11.4.2 Generating a simulation snapshot and running the simulation. . . 203
11.4.3 Analysis summary and recommendations for the To-Be model . . 208
11.5 Creating the To-Be process model . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
11.5.1 ITSO Speedy Rentals management team decisions . . . . . . . . . . 209
11.5.2 Creating the To-Be project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
11.5.3 Refining the business items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
11.5.4 Creating the To-Be process flow. . . . . . . . . . . . . . . . . . . . . . . . . . 214
11.6 Modeling for WebSphere Process Server. . . . . . . . . . . . . . . . . . . . . . . 219
11.6.1 WebSphere Process Server mode considerations and unsupported
elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
11.6.2 Defining element attributes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
11.6.3 Technical implementation specification. . . . . . . . . . . . . . . . . . . . . 226
11.6.4 Adding condition logic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
11.7 Creating the business measures model . . . . . . . . . . . . . . . . . . . . . . . . 235
11.7.1 Creating business measures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
11.7.2 Creating an event for a business situation . . . . . . . . . . . . . . . . . . 239
11.7.3 Dimensional analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
11.7.4 Stopwatches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
11.7.5 Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
11.7.6 Key performance indicators (KPIs). . . . . . . . . . . . . . . . . . . . . . . . 256
11.7.7 Aggregate metrics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
11.7.8 Synchronizing the business measures model. . . . . . . . . . . . . . . . 259
11.8 Exporting the To-Be model to WebSphere Integration Developer and
WebSphere Business Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Chapter 12. Assemble with WebSphere Integration Developer . . . . . . . 263
12.1 Import necessary artifacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
12.1.1 Import artifacts from WebSphere Business Modeler. . . . . . . . . . . 264
12.1.2 Import service artifacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
12.2 Integrate and assemble the composite application. . . . . . . . . . . . . . . . 274
12.2.1 Organize artifacts for reuse between modules . . . . . . . . . . . . . . . 275
12.2.2 Customize logic in main business process. . . . . . . . . . . . . . . . . . 276
12.2.3 Implement subprocess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
12.2.4 Implement components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
12.2.5 Create interface maps and data maps . . . . . . . . . . . . . . . . . . . . . 295
12.2.6 Assemble components into the composite application. . . . . . . . . 302
12.3 Test and deploy the composite application. . . . . . . . . . . . . . . . . . . . . . 307
vi Patterns: SOA Foundation - Business Process Management Scenario
12.3.1 Setting up the test environment . . . . . . . . . . . . . . . . . . . . . . . . . . 307
12.3.2 Configuring security in the test environment. . . . . . . . . . . . . . . . . 309
12.3.3 Unit-test components in the composite application. . . . . . . . . . . . 315
12.3.4 Export deployable artifacts for WebSphere Process Server. . . . . 331
Chapter 13. Deploy with WebSphere Process Server . . . . . . . . . . . . . . . 333
13.1 Configuring a server with data source and Business Rules Manager. . 334
13.1.1 Configuring the server to use a data source. . . . . . . . . . . . . . . . . 334
13.1.2 Installing the Business Rules Manager. . . . . . . . . . . . . . . . . . . . . 336
13.2 Installing the business process application. . . . . . . . . . . . . . . . . . . . . . 337
13.2.1 Installing the application using command line. . . . . . . . . . . . . . . . 338
13.2.2 Installing the application using the administrative console . . . . . . 339
13.3 Running the application using BPC Explorer . . . . . . . . . . . . . . . . . . . . 341
13.3.1 Using the BPC Explorer as an end user. . . . . . . . . . . . . . . . . . . . 341
13.3.2 Using the BPC Explorer as an administrator. . . . . . . . . . . . . . . . . 347
13.4 Using the Business Rules Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
13.5 Administering a selector component. . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Chapter 14. Manage with WebSphere Business Monitor . . . . . . . . . . . . 353
14.1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
14.2 Deploying the business measures model . . . . . . . . . . . . . . . . . . . . . . . 354
14.2.1 Schema generation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
14.2.2 Database configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
14.2.3 Replication configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
14.2.4 Starting the Replication daemons. . . . . . . . . . . . . . . . . . . . . . . . . 370
14.2.5 Cube configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
14.2.6 Model import. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
14.2.7 Configuring the adaptive action manager. . . . . . . . . . . . . . . . . . . 387
14.3 Testing the business measures model deployment . . . . . . . . . . . . . . . 390
14.4 Creating the dashboards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
14.4.1 Copying the dashboard view template portlets. . . . . . . . . . . . . . . 392
14.4.2 Creating the dashboard pages . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
14.4.3 Creating the dashboard pages . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
14.4.4 Configuring dashboard views to show data . . . . . . . . . . . . . . . . . 401
Chapter 15. Continuous process improvement . . . . . . . . . . . . . . . . . . . . 417
15.1 Monitoring the existing process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
15.1.1 Executive overview analysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
15.1.2 Aggregated analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
15.1.3 Current rentals analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
15.1.4 Multi-dimensional business analysis. . . . . . . . . . . . . . . . . . . . . . . 421
15.1.5 Historical trends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
15.1.6 Exporting values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
15.2 Improving the process model in WebSphere Business Modeler. . . . . . 427
Contents vii
15.2.1 Adding the Confirm Updated Agreement activity . . . . . . . . . . . . . 427
15.2.2 Adding new business measures. . . . . . . . . . . . . . . . . . . . . . . . . . 429
15.2.3 Export the project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432
15.3 Assembling the new process model . . . . . . . . . . . . . . . . . . . . . . . . . . . 433
15.3.1 Importing new process artifacts . . . . . . . . . . . . . . . . . . . . . . . . . . 433
15.3.2 Customizing the new process. . . . . . . . . . . . . . . . . . . . . . . . . . . . 435
15.3.3 Implementing the new process task . . . . . . . . . . . . . . . . . . . . . . . 436
15.3.4 Assembling the new modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
15.3.5 Deploying and testing the new components. . . . . . . . . . . . . . . . . 439
15.3.6 Export the enterprise applications. . . . . . . . . . . . . . . . . . . . . . . . . 442
15.4 Deploying the new process model to WebSphere Process Server. . . . 442
15.4.1 Stopping the old process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442
15.4.2 Installing the new process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443
15.5 Managing the new business measures model and process model. . . . 444
15.5.1 Generating the new schema from the new model. . . . . . . . . . . . . 444
15.5.2 Monitoring the new process model. . . . . . . . . . . . . . . . . . . . . . . . 448
Part 4. Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451
Appendix A. Product installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453
Runtime topology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454
WebSphere Business Modeler Version 6.0 . . . . . . . . . . . . . . . . . . . . . . . . . . 455
Installing WebSphere Business Modeler into WebSphere Integration
Developer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455
Fixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456
WebSphere Integration Developer Version 6.0.1. . . . . . . . . . . . . . . . . . . . . . 456
Fixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456
WebSphere Process Server Version 6.0.1. . . . . . . . . . . . . . . . . . . . . . . . . . . 457
Fixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473
WebSphere Business Monitor Version 6.0. . . . . . . . . . . . . . . . . . . . . . . . . . . 474
Fixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475
Appendix B. WebSphere Business Monitor system administration . . . 477
Monitor Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
Starting the Monitor Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
Stopping the Monitor Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
Monitor Server log files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
Monitor Server administrative console . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
Monitor Server user ID and password. . . . . . . . . . . . . . . . . . . . . . . . . . . . 479
Dashboard Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479
Starting the Dashboard Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479
Stopping the Dashboard Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479
Dashboard Client log files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479
Dashboard Client administrative console . . . . . . . . . . . . . . . . . . . . . . . . . 479
viii Patterns: SOA Foundation - Business Process Management Scenario