Table Of ContentLecture Notes in Logistics
Series Editors:
Uwe Clausen · Michael ten Hompel · Robert de Souza
Henk Zijm · Matthias Klumpp
Alberto Regattieri · Sunderesh Heragu
Editors
Operations,
Logistics and
Supply Chain
Management
Lecture Notes in Logistics
Series editors
Uwe Clausen, Dortmund, Germany
Michael ten Hompel, Dortmund, Germany
Robert de Souza, Singapore, Singapore
More information about this series at http://www.springer.com/series/11220
Henk Zijm Matthias Klumpp
(cid:129)
Alberto Regattieri Sunderesh Heragu
(cid:129)
Editors
Operations, Logistics
and Supply Chain
Management
123
Editors
Henk Zijm AlbertoRegattieri
Department ofIndustrial Engineering and Department ofIndustrial Engineering
Business InformationSystems University of Bologna
University of Twente Bologna, Italy
Enschede,Overijssel, The Netherlands
Sunderesh Heragu
Matthias Klumpp Industrial EngineeringandManagement
FOM University of AppliedSciences Oklahoma State University
Essen, Nordrhein-Westfalen, Germany Stillwater, OK,USA
and
University of Duisburg-Essen
Essen, Nordrhein-Westfalen, Germany
ISSN 2194-8917 ISSN 2194-8925 (electronic)
Lecture Notesin Logistics
ISBN978-3-319-92446-5 ISBN978-3-319-92447-2 (eBook)
https://doi.org/10.1007/978-3-319-92447-2
LibraryofCongressControlNumber:2018943727
©SpringerInternationalPublishingAG,partofSpringerNature2019
Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpart
of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations,
recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission
orinformationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar
methodologynowknownorhereafterdeveloped.
The use of general descriptive names, registered names, trademarks, service marks, etc. in this
publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfrom
therelevantprotectivelawsandregulationsandthereforefreeforgeneraluse.
The publisher, the authors and the editors are safe to assume that the advice and information in this
book are believed to be true and accurate at the date of publication. Neither the publisher nor the
authorsortheeditorsgiveawarranty,expressorimplied,withrespecttothematerialcontainedhereinor
for any errors or omissions that may have been made. The publisher remains neutral with regard to
jurisdictionalclaimsinpublishedmapsandinstitutionalaffiliations.
ThisSpringerimprintispublishedbytheregisteredcompanySpringerNatureSwitzerlandAG
Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland
Contents
Part I Introductory Chapters
1 Objectives, Educational Developments and Structure
of the Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Matthias Klumpp, Henk Zijm, Sunderesh Heragu
and Alberto Regattieri
2 Perspectives on Operations Management Developments
and Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Henk Zijm, Sunderesh Heragu, Matthias Klumpp
and Alberto Regattieri
3 Operations, Logistics and Supply Chain Management:
Definitions and Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Henk Zijm, Matthias Klumpp, Sunderesh Heragu
and Alberto Regattieri
Part II Key Domains of Supply Chains
4 Purchasing and Supply Management . . . . . . . . . . . . . . . . . . . . . . . 45
Holger Schiele
5 Manufacturing Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Henk Zijm
6 Marketing Concepts and Instruments in Supply Chain
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Thomas Neukirchen, Oliver Gansser and Matthias Klumpp
7 International Trade, Global Supply Chains and Compliance . . . . . 131
Albert W. Veenstra
v
vi Contents
Part III Overarching Topics
8 Information Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
J. Rod Franklin
9 Actionable Sustainability in Supply Chains. . . . . . . . . . . . . . . . . . . 191
Árni Halldórsson
10 Human Resource and Knowledge Management . . . . . . . . . . . . . . . 205
Matthias Klumpp, Sascha Bioly and Thomas Neukirchen
Part IV Functions in Production and Logistics
11 Inbound Logistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Stefan Minner
12 Manufacturing Planning and Control Systems . . . . . . . . . . . . . . . . 251
Henk Zijm and Alberto Regattieri
13 Packaging Logistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Alberto Regattieri, Giulia Santarelli and Francesco Piana
14 Outbound Logistics and Distribution Management. . . . . . . . . . . . . 305
Matthias Klumpp and Sunderesh Heragu
15 Warehousing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Sunderesh Heragu
16 Closed Loop Supply Chain Management . . . . . . . . . . . . . . . . . . . . 353
Erwin A. van der Laan
Part V Models for Operations, Logistics and Supply Chain
Management
17 Location Analysis and Network Design. . . . . . . . . . . . . . . . . . . . . . 379
Mark S. Daskin and Kayse Lee Maass
18 Process Engineering and Optimization . . . . . . . . . . . . . . . . . . . . . . 399
Marcello Braglia, Marco Frosolini, Roberto Gabbrielli
and Leonardo Marrazzini
19 Advanced Production Planning and Scheduling Systems . . . . . . . . 417
Henk Zijm and Marco Schutten
20 Stochastic Inventory Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
Henk Zijm
21 Transportation Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469
Wouter van Heeswijk, Martijn Mes and Marco Schutten
Contents vii
22 Maintenance Service Logistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493
Joachim Arts, Rob Basten and Geert-Jan van Houtum
Part VI New Developments and Special Topics
23 Additive Manufacturing and Its Impact
on the Supply Chain. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521
Henk Zijm, Nils Knofius and Matthieu van der Heijden
24 Future Technologies in Intralogistics and Material Handling . . . . . 545
Kai Furmans, Zäzilia Seibold and Andreas Trenkle
25 Supply Chain Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 575
Gerwin Zomer
26 Trends in E-commerce, Logistics and Supply Chain
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 593
Gregor Sandhaus
27 Multi-agent Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611
Martijn Mes and Berry Gerrits
28 Artificial Intelligence Applications. . . . . . . . . . . . . . . . . . . . . . . . . . 637
Matthias Klumpp
29 Advanced Green Logistics Strategies and Technologies . . . . . . . . . 663
Tim Gruchmann
30 Automatic Identification Technology. . . . . . . . . . . . . . . . . . . . . . . . 687
Michael ten Hompel, Mojtaba Masoudinejad, Omar Bousbiba
and Moritz Roidl
31 The Physical Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 719
Eric Ballot
Editors and Contributors
About the Editors
HenkZijm isafullprofessorinProductionandSupplyChainManagementatthe
Department of Industrial Engineering and Business Information Systems at the
University of Twente since 1990. Previously, he has been project manager at
Philips Electronics in Eindhoven, and professor in Operations Management at the
Eindhoven University of Technology. At the University of Twente, he served
amongothersasDirectoroftheCentreforTelematicsandInformationTechnology,
DeanoftheFacultyofElectricalEngineering,MathematicsandComputerScience,
andRectorMagnificus(ViceChancellor).ProfessorZijmisalsoapastpresidentof
ISIR(theInternationalSocietyforInventoryResearch,Budapest).In2010,hewas
appointed as scientific director of the Dutch Institute for Advanced Logistics
(DINALOG), a national institute responsible for executing the Dutch government
imposed innovation program on logistics and supply chain management. Between
2014 and 2016 he also served as vice-chair of the European Technology Platform
forLogistics,whichhelpstodesignroadmapsthatdrivetheHorizon2020research
and innovation program in Transport and Logistics.Professor Zijm has published
more than 120 articles in international refereed scientific journals and is the (co-)
author of three books. He has been a consultant to a wide variety of industrial
organisations in the Netherlands and in Europe.
Matthias Klumpp is a full professor in logistics at FOM University of Applied
Sciences Essen and research group leader in production and logistics at the
University of Duisburg-Essen and the Fraunhofer Institute for Material Flow and
Logistics in Dortmund (Germany). His research is addressing primarily topics
regarding artificial intelligence and digital business concepts, sustainability as well
as qualification and training in the supply chain and logistics field. He has held
several visiting and policy positions e.g. at the Dalle Molle Institute for Artificial
Intelligence (University of Lugano, Switzerland), University of Twente
(Netherlands), European University Institute (Florence School of Regulation) and
ix
x EditorsandContributors
for the ESCO Expert Group on Qualification in Logistics for the European
Commission (Brussels, Belgium).
Alberto Regattieri is a full professor in Logistics and Head of the Management
Engineering Master Course at the University of Bologna (Italy). His current
research interests include the optimal design of manufacturing systems, innovative
approaches to design and manage Supply Chains, Industrial Logistics, control and
maintenanceofindustrialplants.Heis/wasresponsibleofseveralresearchprojects
in co-operation with - and funded by - the European Commission, private and
public companies, universities and international research centers regarding supply
chain and logistics fields. He published more than 170 scientific papers.
Sunderesh Heragu is Regents professor and head of the School of Industrial
Engineering and Management at Oklahoma State University where he holds the
Donald and Cathey Humphreys Chair. Previously, he was the Duthie Chair in
EngineeringLogisticsandDirectoroftheLogisticsandDistributionInstitute(LoDI)
at the University of Louisville. He has also served as Professor at Rensselaer
Polytechnic Institute, Assistant Professor in State University of New York,
Plattsburgh,andheldvisitingappointmentsat:StateUniversityofNewYork,Buffalo;
Technical University of Eindhoven, the Netherlands; University of Twente, the
Netherlands;andIBM’sThomasJ.WatsonResearchCenterinYorktownHeights,
NY.HeistheauthorofFacilitiesDesign(nowinits4thedition)andhasauthoredor
co-authoredovertwohundredandfiftyarticles.HehasservedasPrincipalinvestigator
or co-investigator on research projects totaling over $20 million funded by federal
agenciessuchastheDepartmentofHomelandSecurity,NationalScienceFoundation,
DefenseLogisticsAgencyandprivatecompaniessuchasGeneralElectric.Dr.Heragu
isaFellowoftheInstituteofIndustrialandSystemsEngineers(IISE)andhasreceived
IISE’shighestresearchaward,theDavidF.BakerDistinguishedResearchaward,as
wellasIISE’sAwardforTechnicalInnovationinIndustrialEngineering.
Contributors
Joachim Arts is an associate professor at the University of Luxembourg. His
research interests are in the application of operations research to problems in
maintenance,inventory,andlogistics.Heoftencollaborateswithindustrialpartners
suchastheNetherlandsRailways,ASML,andPhilips.Hewasavisitingscholarat
the MIT Sloan School of Management and the MIT Operations Research Center.
He is a recipient of the EURO doctoral dissertation award and a Prins Bernhard
Cultuurfonds Fellow.
Eric Ballot is a full professor in Production and Supply Chain Management at
MINES ParisTech—PSL. He is also director of the Centre de Gestion Scientifique
since2017,visitingprofessorattheUniversityofHongKongsince2015andholds
many auxiliary positions, including Scientific President of the French urban
logistics research program, and vice-chair working group of the European
