Table Of ContentPUBLISHED BY
Microsoft Press
A Division of Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052-6399
Copyright © 2004 by Charlie Russel and Sharon Crawford
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by
any means without the written permission of the publisher.
Library of Congress Cataloging-in-Publication Data
Russel, Charlie
Microsoft Windows Small Business Server 2003 : Administrator's Companion / Charlie Russel, Sharon
Crawford, Jason Gerend.
p. cm.
Includes index.
ISBN 0-7356-2020-2
1. Client/server computing. 2. Microsoft Small Business Server. I. Crawford, Sharon. II.
Gerend, Jason. III. Microsoft Corporation. IV. Title.
QA76.9.C55R866 2004
005.7'1376--dc22 2003071053
Printed and bound in the United States of America.
1 2 3 4 5 6 7 8 9 QWT 8 7 6 5 4 3
Distributed in Canada by H.B. Fenn and Company Ltd.
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Acquisitions Editor: Martin DelRe
Project Editor: Karen Szall
Technical Editor: Nick Cavalancia
Indexer: Seth Maislin
Body Part No. X10-42288
iii
Contents at a Glance
Part I
Preparation and Planning
1 Looking at the Big Picture 2
2 Networks and Windows Server 2003 12
3 Designing a Network 22
Part II
Installation and Setup
4 Installing Windows Small Business Server 2003 46
5 Upgrading or Migrating to Windows Small Business
Server 2003 58
6 Completing the To Do List and Other
Post-Installation Tasks 72
7 Disk Management 100
8 Storage Management 132
Part III
Performing the Basic Tasks
9 Users, Groups, and Security 150
10 Shares, Permissions, and Group Policy 178
11 Installing and Managing Printers 232
12 Managing Computers on the Network 262
13 Backing Up and Restoring Data 304
iv | Contents at a Glance
Part IV
Performing Advanced Tasks
14 Using Exchange Server 324
15 Managing Connectivity 364
16 Using ISA Server 2000 406
Part V
Administering Server Components
17 Customizing a SharePoint Web Site 444
18 Managing an Intranet Web Server 470
19 Using SQL Server 490
Part VI
Tuning and Troubleshooting
20 Monitoring and Fine-Tuning Performance 506
21 Disaster Planning and Fault Tolerance 542
Part VII
Appendixes
A Partially Automating Installation 562
B Installing ISA Server 2000 and SQL Server 2000 572
Glossary 585
Index 599
v
Table of Contents
Acknowledgments xix
Introduction xxi
Part I
Preparation and Planning
1 Looking at the Big Picture 2
Features of Windows Small Business Server 4
Internet and E-Mail Made Easy 4
Ready-Made Intranet 4
Quickly Add Users and Computers to the Network 5
Effortless Remote Access 5
Services for Mobile Devices 6
Simple Administration and Management 6
Fax with Fewer Phone Lines 7
Enhanced Security 7
Manage Data Effectively 7
Create Advanced Web Pages 8
Online Licensing 8
Growth Is Good 9
Restrictions on Windows Small Business Server 9
A Single Domain Controller 9
A Single Domain 10
Client Limit 10
Summary 10
2 Networks and Windows Server 2003 12
How Does a Network Work? 13
Servers 14
Clients 14
Media Connecting Servers and Clients 14
vi | Table of Contents
Network Operating Systems 15
Differences Between Servers and Clients 16
Servers Use Network Operating Systems 16
Clients Use Workstation Operating Systems 17
Features of the Windows Operating System 17
Domains and Workgroups 17
Do Workgroups Work? 18
Defining Domains 18
Domain Components 20
Summary 21
3 Designing a Network 22
Planning the Network Infrastructure 23
Determining Your Needs 23
Choosing an Internet Connection 24
Choosing a Network Type 26
Choosing Network Devices 29
Choosing Server Hardware 36
Choosing Client Hardware and Software 38
Choosing Naming Conventions 39
Choosing a Domain Name for the Network 39
Naming Computers 40
Planning for Security 40
Ensuring Physical Security 41
Securing Client Computers 41
Securing Wireless Networks 43
Securing Internet Firewalls 44
Summary 44
Part II
Installation and Setup
4 Installing Windows Small Business Server 2003 46
Planning Partitions 47
Preparing the Server 48
Table of Contents | vii
Installing Windows Small Business Server 49
Installing the Operating System 50
Using the Windows Small Business Server Setup Wizard 53
Summary 57
5 Upgrading or Migrating to Windows Small Business
Server 2003 58
Choosing Between Upgrading and Migrating 59
Preparing for a Migration 60
Preparing for an Upgrade 61
Checking for Compatibility Issues 62
Preparing for the Worst 62
Preparing the Server 63
Preparing Client Computers 66
Final Preparation 66
Performing the Upgrade 67
Migrating User Permissions 70
Summary 71
6 Completing the To Do List and Other
Post-Installation Tasks 72
Security Best Practices 73
Connecting to the Internet 74
Setting Up a Broadband Connection with a Local Router 77
Setting Up a Direct Broadband Connection 78
Setting Up a Broadband Connection with User Authentication
(PPPoE) 79
Setting Up a Dial-Up Connection 80
Configuring the Firewall 81
Configuring Remote Access 86
Remote Access via Virtual Private Networking 87
Remote Access via Dial-Up 88
Activating Your Server 89
Adding Client Access Licenses 89
Adding Printers 90
Adding Users and Computers 90
Configuring Fax Services 90
Changing Fax Sending and Receiving 92
Setting Fax Service Properties 92
viii | Table of Contents
Configuring Monitoring 93
Configuring Backup 93
Security Basics 94
Updating Windows Small Business Server 94
Updating Client Computers 94
Centralizing Updates 95
Summary 99
7 Disk Management 100
The Search for Disaster Protection 101
Understanding Disk Terminology 102
Choosing the Storage Solution for Your Network 104
Storage Connection Technologies 105
Managing Disks 105
Using Disk Management 106
Dynamic Disks 107
Adding a Partition or Volume 108
Converting a Disk to a Dynamic Disk 121
Extending a Volume 122
Adding a Mirror 124
Drive Failure in a Mirrored Volume 126
Removing a Mirror 127
Breaking a Mirror 128
RAID-5 Volumes 129
Mounting a Volume 130
Summary 131
8 Storage Management 132
Disk Quotas 133
Enabling Disk Quotas 134
Setting Quota Entries for Users 135
Exporting and Importing Quotas 137
Creating Quota Reports 138
Encrypting Files 138
Enabling Encryption 139
Shadow Copies of Shared Folders 141
Configuring Shadow Copies 141
Table of Contents | ix
Enabling Shadow Copies 142
Setting Up Clients to Use Shadow Copies 144
Accessing Shadow Copies 144
Disabling Shadow Copies 145
Summary 147
Part III
Performing the Basic Tasks
9 Users, Groups, and Security 150
Understanding Groups 151
Why Use Groups at All? 152
Managing Built-in Groups 153
Built-in Universal Groups 153
Built-in Local Groups 154
Built-in Domain Local Groups 155
Built-in Global Groups 156
Creating Security Groups 157
Creating Distribution Groups 157
Understanding User Accounts 158
Configuring Password Policy 159
Creating User Accounts 161
Adding a Single User 161
Adding Multiple Users 164
Managing User Templates 165
Creating a New User Template 165
Applying a Template to Existing Users 166
Managing User Accounts 167
Redirecting My Documents to the Default Server Folder 168
Redirecting My Documents to a Network Folder 169
Maintaining User Profiles 170
Local Profiles 172
Roaming Profiles 172
Assigning a Logon Script to a User Profile 175
Using the Run As Command 176
Making Shortcuts to Run As 177
Summary 177
x | Table of Contents
10 Shares, Permissions, and Group Policy 178
Sharing Resources 179
Folder Sharing 180
Removing a Share 181
Moving or Renaming a Shared Folder 181
Creating a New Share for a Shared Folder 182
Setting Offline File Rules 183
Synchronizing Offline Files 185
Making Shares Available Offline 186
Share Permissions vs. NTFS Permissions 186
How Permissions Work 187
Working with NTFS File and Folder Permissions 187
Considering Inheritance 189
Configuring NTFS Folder Permissions 190
Assigning NTFS Permissions to Files 191
Configuring Special Permissions 191
Ownership and How It Works 193
Determining Effective Permissions 197
Privileges and Logon Rights 198
Understanding Group Policy 200
Creating a Group Policy Object 202
Deleting a Group Policy Object 203
Order of Inheritance 203
Order of Implementation 203
Overriding Inheritance 204
Enabling and Disabling GPO Links 207
Finding Group Policy Links 207
Setting the Scope of the GPO 208
Disabling a Branch of a GPO 209
Refreshing Group Policy 209
Backing Up and Restoring Group Policy Objects 211
Backing Up Group Policy Objects 211
Restoring a Backed-Up GPO 212
Importing GPO Settings 213
Predicting Group Policy Outcomes 213
Group Policy Modeling 213
Group Policy Results 216
