EDS

40 Pages·1994·1.1 MB·English

April1994
Electronic Data Systems (EDS)
Chairman,
President
&CEO: LesterM.Alberthal,Jr.
7171 ForestLane
Dallas,TX75230
Phone: [phone]
Fax: [phone]
Status: Wholly-ownedSubsidiary Federal GovernmentSegment:
Parent: GeneralMotorsCorporation GeorgeNewstrom,VicePresident
Employees: 70,000 (12/93)
Revenue: $8,561,800,000
Non-GM Revenue $5,222,700,000 InternationalandGlobalIndustries
InformationServicesRevenue: $8,507,300,000 Segment:
FYE: 12/31/93 MaiGudis,VicePresident
2. DescriptionofPrincipalBusiness
1. KeySIContacts: ElectronicDataSystems(EDS)was
CorporateBusinessDevelopment: originallyfoundedin1962byRossPerotto
GaryJ.Femandes,SeniorVicePresident providesystemsoperationsservicesto
insurance companies, government-
Manufacturing, Warehousing and fundedhealthinsuranceprogramsand
DistributionSegment: financialinstitutions. Todayitprovides
HartmutBurger,VicePresident systems management, systems
integration(SI),consulting,systems
developmentandprocessingservicesto
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isaregisteredtrademarkofEDS. Page1of 20

—
nearlyallverticalindustries. In EDS'sSIrevenuesin1993,estimatedat
addition,EDSmayactasafiscalagent closeto$1.2billion,havemadeEDSthe
foraclientandtakefiillresponsibilityfor fourthlargestproviderofSIservices
dataprocessingaswellasother amongU.S.vendors.
administrativeduties,suchaspaying
and processinginsurance claims. EDShasastrongsetofinformation
servicescapabilitiesandresources
EDSisamongtheleadersthatprovides includingconsulting, development,SI
SItothefederalgovernment. The andsystemsoperations. Itsoperational
companyenteredthecommercialSI dataprocessingexperience,thatdevelops
marketintheearly1980s,andcontinues andoperateslargeandsmalldata
togainexperienceandasubstantiallead centers,makesitareal"pro"inefficient
inthisarea. andcost-effectiveuseoftechnology. EDS
systemsoperationsexperiencewith
EDSwasacquiredbyGeneralMotors insurance,financial, transportationand
(GM)in1984andoperatesasawholly- energycompanies, amongothers,also
ownedsubsidiary. EDSprovidesvirtually providesthecompanywithastrong
allinformationprocessingservicesto applicationsknowledgeofsuch
GM. industries. Thedeliveryofinformation
systems(IS)responsibility forGM
EDS,however,hasaccesstothepublic providesrealbusinessexperiencein
coafpiEtDalSmcaarpikteatlsstwoictkh(aGpMprSoexriimeastEe)lybe4i4n%g mneatnwuofrakcitnugr.ingI,nraedtdaiitli,ond,isittrsibalultiiaonnceand
psroilcdetooftphueblpuibclliyc-.trAadtedthGeMcuErrsehnatremsa,rEkeDtS waiertohsGpaMceHiungdhuesstrpyrokvniodwelseditgew.ith
isvaluedatcloseto$15billion,including
theportionofEDSownedbyGM. ThemajorcompetitorsofEDSinthe
areasofSIare: AndersenConsulting,
3. EDSCompetitivePosition CSC,IBM,ISSCandCAPGEMINI.
EDSisthelargestsystemsoperationsand
processingproviderintheworldwith 4. Organization
worldwide1993revenuesof$8.5billion Inthefourthquarterof1992,EDS
andanetincomeof$724.0million. restructureditsorganizationtofocus
Approximately39%ofEDS'scurrent moreonthecustomeratthecenterofthe
revenuesarefromcaptiveGMbusiness. company's structure. Thechange
Thispercentagehasspiraleddownward reinforceditsfocusonindividual
overthepast10yearsfromthe59% level. industriesandbusinessneedsrather
TheremainderofEDS'revenuesisfrom thanproductlinesortechnologies.
systemsoperationsandother
professionalservicesforoutsideclients. Theorganizationfeaturesfour
components, summarizedinExhibit1.
ElectronicDataSystems
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Exhibit1
ElectronicDataSystemsCorporationOrganizationalComponents
Component Group Unit(s)
Industry GeneralMotors PlanningandIntegration;GMEurope;
AdvancedTechnology;
PnwprtralnandDplroFipptrnnir*;'
NorthAmericanVehicleSales
andMarketing;DealerSystems;
WorldwideComponents;Operations
dAiGlUTOlacntldloElOeUcptprUol-Lm,otMilvlelo:UINI.A1.1dlPlaois1slelonoglUeIr1,
CarATnirkPlatfnrm«;'Rpnional
SupportCenters
Manufacturing ManufacturingandDistribution;
H1iiinuihiTIpcorlhlinoi^>l^1onvy
rIIidilOidi 11—adlrnpFIIiIn^Iidnlf^ILi^iICilllI11nl^OtliltliUiltIiUnn1<liO*,
SmallFinancialInstitutions;
GMAC
Transportation Transportation
Communications Communications
Energy Energy
Insurance Health;Property&Casualty;Life
—
Geography/Culture U.S. Government—Federal;
Americas Government Military;
(novprnmpnt Statpand1oral'
CommercialServices
NonU.S. Canada;Mexico;SouthandCentralAmerica
GEeuorgorpaephy/Culture EEEuuurrrooopppeee———CNSeoonrutttrhhal GUF.reKar.n;mceaB;neynSeplauixnaannddSItcaalyndinavia
Geography/Culture Japan Japan
Asia/Pacific
Asia/Pacific Korea;AustraliaandNewZealand;
Taiwan;HongKong;China;Singapore
ElectronicDataSystems
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Exhibit1(Cont.)
ElectronicDataSystemsCorporationOrganizationComponents
Component Group Unit(S)
Infrastructure Adrninistration ChiefInformationOffice;Employee
Administration;Purchasing;RealEstate
BusinessDevelopment Americas;Asia/PacificandJapan;
Europe
CentersofService CoreCapabilities;ElectronicCommerce;
SharedServices;TechnicalProducts;
Unigraphics
Consulting
CustomerBusiness AccountServices;FieldServices
Services
Employee Development Compensation;IndustryTraining;
LeadershipDevelopment;Quality;
Staffing;TechnicalDevelopment
Infrastructure AppliedEngineering;Core
Engineering Engineering
MarketDevelopment Marketing;MarketingSupport;
SalesLeadership;StrategicPlanning
—
OperatingServices OperatingServices Cli—ent/Server;
Operations;Operations Europe
Research&Development
Technology InfrastructurePlanning;Systems&
Architecture Methods;TechnologyArchitecture
Client/Server
Corporate Audit;Communications&
PublicAffairs;Controller;
GovernmentAffairs;
Legal;Tax;Treasurer
ElectronicDataSystems
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Exhibit1includedthefollowing Corporate components. Group
components: Executivesareresponsiblefor
developingglobalstrategywithintheir
• Industry: StrategicBusinessUnits areas. GroupExecutivesinthe
(SBUs)organizedbyindustry Geography/Cultural componentare
• Geography/Culture: SBUsorganized rtheesipronrseigbiloen.forthestrategywithin
alonggeographiclines
• GlobalOperationsCouncil: Themost
• Infrastructure: StrategicSupport seniorexecutivesinglobalindustries
Units(SSUs),suchasIMCOperations, havetheresponsibilityformarket
FieldServicesandApplied planninganddirection. TheCouncil
Engineering,withadditionalsupport willlinkbusinessstrategiesamong
unitsinemployeedevelopment, industrySBUsandgeography/culture
purchasing, marketing, planningand SBUs.
consulting
TheLeadershipCouncilremainsthe
• Corporate: Administrativesupportfor company'spolicy-settingbody.
SSUs
CentersofService:
Therearethreelevelsofcorporate
governancewithineachofthefourabove TheCentersofService(COS)program,
componentsasfollows: introducedin1992,isanewdimensionto
EDSbusinesspursuits. WhiletheSBUs
• Unit: TheSBUandSSUlevelsarethe continuetoconcentrateontheirspecific
mostsignificantbecausetheyare industries,theCOSprovidesspecialized
closesttothecustomer. SBUs productsandserviceshorizontallyto
functionsincludemarketingand multipleSBUs. Sometimes,anSBUwill
businessdevelopment,salesandsales sellacompanyservice. Inothercases,
support, systems engineering, thecompanyservicewillgodirectlytothe
productsandservices,business customerwiththeSBUsalesforce.There
operationsandfinancial arecurrentlysixCOS,asfollows:
responsibilities. SBUsareresponsible
forworkingwithotherSBUsandSSUs • CustomerServicesTechnologies:
tofindresources,productsand EnhancesEDS'productionbycreating
servicesthatbestmeetcustomers' andoperatingcustomerassistance
needs. centersforGMandothers,and
provideseverythingfromcomputer
• Group: GroupExecutivesdevelopfive- systemsandequipment,tofacilities
yearbusinessplans,coordinate andassistancecenterstaff.
marketingandsellingfunctionsand
monitorandenforceteamwork,aswell • BusinessProcessSystemsand
asqualityandcustomersatisfaction. Services: Focusesonintegrating
IntheIndustry, Infrastructureand businessprocesses,peopleand
ElectronicDataSystems
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