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Customer Satisfaction Angel PDF

61 Pages·2011·English
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by ['Angel Wheelar']| 2011| 61 pages| English

About Customer Satisfaction Angel

This document summarizes a report on evaluating customer satisfaction with product-service systems. It provides an overview of approaches used in different disciplines to study consumer behavior and evaluates their applicability. It discusses that consumer research exists in many fields but few studies have evaluated customer acceptance of product-service systems specifically. Understanding consumer perceptions is important to better design these systems to reduce environmental impacts while maintaining customer satisfaction.

Detailed Information

Author:['Angel Wheelar']
Publication Year:2011
Pages:61
Language:English
Format:PDF
Price:FREE
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