Top 1200 preferred customer PDF Book Page 24

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NASA Technical Reports Server (NTRS) 19940008684: Partnership with the customer

NASA Technical Reports Server (NTRS)
·8 Pages
·0.44 MB

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The Customer Management Scorecard: Managing CRM for Profit

Bryan Foss, Merlin Stone, Neil Woodcock
·485 Pages
·2002
·4.528 MB

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Collaborative Customer Relationship Management: Taking CRM to the Next Level

Alexander H. Kracklauer, D. Quinn Mills, Dirk Seifert (auth.), Prof. Dr. Alexander H. Kracklauer, Prof. D. Quinn Mills, Prof. Dr. Dirk Seifert (eds.)
·276 Pages
·2004
·2.165 MB

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Managing the Customer Experience: Turning customers into advocates

Shaun Smith, Joe Wheeler
·273 Pages
·2002
·1.39 MB

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How do sensory cues and trust affect the customer experience?

Miralem Hasanovic
·131 Pages
·2013
·15.09 MB

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Sense and Respond: The Journey to Customer Purpose

Sue Barlow, Stephen Parry, Mike Faulkner
·225 Pages
·2005
·1.046 MB

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Acquiring, Processing, and Deploying: Voice of the Customer

M. Larry Shillito
·300 Pages
·2000
·4.772 MB

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Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality

Evangelos Grigoroudis, Yannis Siskos (auth.)
·318 Pages
·2010
·4.163 MB

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Practical Handbook of CUSTOMER SERVICE OPERATIONS

Warren Blanding (auth.)
·572 Pages
·1989
·16.447 MB

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